Customer Partner

hace 7 días


Medellín, Antioquia, Colombia Kyndryl A tiempo completo

At Kyndryl, we're on a mission to revolutionize the way we deliver technology solutions. As an Account Management Partner, you'll play a critical role in driving business growth and customer satisfaction. Your expertise will help us stay ahead of the curve, delivering innovative solutions that meet the evolving needs of our clients.

The Role

You'll be responsible for developing and executing account strategies that drive revenue growth, minimize erosion, and ensure customer success. With a deep understanding of business and technology trends, you'll identify new opportunities and build relationships with key decision-makers. Your ability to collaborate with cross-functional teams will be essential in delivering seamless account management processes.

Key Responsibilities

  • Develop and execute account strategies that drive revenue growth and customer satisfaction
  • Build and maintain relationships with key decision-makers and stakeholders
  • Collaborate with cross-functional teams to deliver seamless account management processes
  • Identify new opportunities and develop innovative solutions to meet customer needs

Requirements

  • 5+ years of experience running account P&L
  • Deep knowledge of business and technology trends and industry best practices
  • X years of experience managing sales process end-to-end
  • Proven experience with revenue growth, cost, profitability, trends, and risks
  • Open-minded and empathetic approach in relationships with customers

What We Offer

At Kyndryl, we invest in our employees' growth and development, offering state-of-the-art resources and Fortune 100 clients. Our employee learning programs provide access to industry-leading certifications, and our company-wide volunteering and giving platform allows you to make a positive impact. We're committed to creating a workplace where all employees can bring their whole selves to work and support the activation of our equitable culture.



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