Cloud Service Operations Data Strategist
hace 5 días
We are seeking a seasoned Cloud Service Operations Data Strategist to join our innovative team in Higher Education technology. This role is perfect for an analytical professional with expertise in Snowflake, Tableau, and ITIL methodology.
Key Responsibilities:- Develop and manage cloud service operations data assets to drive business decisions.
- Create meaningful reports using industry-leading tools like Tableau and SQL.
- Partner with stakeholders to validate metrics and compile performance reports up to board level.
- Collaborate with cross-functional teams to design, develop, test, implement, and evaluate data assets and reporting tools.
- 5+ years of experience in cloud operations processes and related KPIs in a SaaS environment.
- Experience in data analytics using tools like Tableau, Microsoft Excel, Snowflake, and SQL queries.
- Ability to synthesize analytics themes and KPIs to deliver actionable insights.
- ITIL certification and experience in building advanced reports in ServiceNow.
- A competitive salary range of $120,000 - $180,000 per year.
- Comprehensive health insurance reimbursement.
- 17 workdays vacation.
- Diversity and inclusion programs promoting employee resource groups.
Educating Institutions can Empower Student Success. Our solutions support the entire student lifecycle, delivering insights for now and the future. Join us in shaping a brighter education ecosystem
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