Service Order Booking Specialist
hace 3 días
Overview: Schneider Electric is seeking a highly skilled professional to fill the role of Service Order Booking Specialist. This position is responsible for ensuring seamless order booking and contract management processes.
About the Role: As a key member of our team, you will be responsible for reviewing customer purchase orders, validating critical information, and executing orders from start to finish. Your expertise in SAP ERP and digital tools will enable you to streamline processes, improve efficiency, and ensure timely delivery of services.
Key Responsibilities:
- Order Review and Validation: Review customer purchase orders to ensure accuracy and completeness of critical information, including installed products, bill-to accounts, and PO validation processes.
- Order Booking and Contract Management: Book and set billing plans for service orders and contracts in the ERP system, ensuring accurate capture of gross margins and proper invoice generation.
- Post-Booking Executions: Apply service entitlements, create service work orders, and provide booking confirmations to customers or project managers.
- Collaboration and Communication: Manage orders and coordinate with cross-functional teams, including planners, spare parts, logistics, sales, and customers, to ensure timely service delivery and minimal product damage.
Requirements:
- Education: Minimum 3 years of technical/professional degree.
- Experience: Demonstrated +2 years of experience in sales administration, including order booking, with proficiency in SAP ERP.
- Skills and Qualifications: Excellent communication skills, attention to detail, proficiency in Microsoft Office programs, strong organizational and multitasking skills, and adaptability to different scenarios.
Language and Schedule: Native Spanish speaker with basic English language skills (Intermediate/advanced level a plus) and full-time schedule.
Estimated Salary: Based on industry standards and location, the estimated annual salary for this role is $70,000-$90,000.
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