District Operations Manager
hace 3 semanas
Job Summary:
We are seeking a highly skilled District Operations Manager to support the District Manager in monitoring store performance and achieving company targets.
Key Responsibilities:
- Regularly visit assigned district and/or stores to monitor performance and provide support to store managers.
- Oversee shrink and inventory management to minimize losses and optimize stock levels.
- Act as a liaison between stores and Store Operations/Merchandising teams to ensure seamless communication and collaboration.
- Collect and review weekly store reports to identify areas for improvement and provide feedback to store managers.
- Support Merchandising in identifying opportunities for store-to-store transfers and executing loss prevention management.
- Ensure store appearance meets regional guidelines and support store managers in operational and administrative tasks.
- Coordinate consumables and other necessary materials to maintain store operations.
- Support store managers in staffing and employee management, including motivating and leading Own Retail employees and Store Managers.
- Develop and implement training calendars for store personnel in collaboration with Store Operations Manager/Retail Training Manager.
- Provide regular feedback to direct reports and foster their performance development.
- Contribute to forecasting and ensure achievement of operational retail targets and KPIs.
- Monitor Net Sales and Operational markdowns, as well as cycle counts, stock takes, shrinkage, and inventory accuracy.
Key Relationships:
- DTC Leaders
- Store Leaders
- Store Employees
- HR Partners
- FLM Colombia
- Marketing
- Finance
Requirements:
- 5 years of experience in retail operations or a related field.
- Strong strategic mindset and ability to lead and motivate teams.
- Excellent communication and problem-solving skills.
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