Digital Marketing Engagement Specialist

hace 2 días

Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

Company Overview

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions with leading American companies.

Job Title: Digital Marketing Engagement Specialist

This role involves serving as the primary point of contact for clients, ensuring their needs are met, and optimizing their digital marketing performance.

Salary Range: up to $2500 USD per month

Key Responsibilities:

  • Client Relations and Support:
  • Serve as the primary point of contact for clients, ensuring clear and effective communication.
  • Manage client expectations and address their digital marketing-related queries and concerns.
  • Educate clients on best practices and performance metrics.
  • Communicate regularly with clients to ensure their needs are met and to provide updates on ongoing projects.

SEO Management:

  • Perform on-page and off-page SEO activities to optimize client websites.
  • Manage and optimize Google Business Profiles for clients.
  • Monitor and analyze client performance metrics, focusing on increasing client retention and satisfaction.
  • Identify opportunities for upselling and downselling services to optimize client outcomes.

Project Coordination:

  • Route client requests to the fulfillment team, ensuring timely and accurate completion.
  • Ensure all work completed is promptly communicated to clients, including changes to Google Business Profiles, page completions, link acquisitions, and citations.
  • Maintain accurate records in CRM (monday.com) and ensure effective task management.

Qualifications:

  • Proven experience in digital marketing, including on-page and off-page optimization techniques.
  • Familiarity with managing Google Business Profiles.
  • Strong communication and interpersonal skills.
  • Ability to multitask and prioritize client needs effectively.
  • Proficiency in using CRM software (e.g., monday.com) and communication tools (e.g., Slack).
  • Strong analytical skills for monitoring client performance and identifying areas for improvement.
  • Empathy and emotional intelligence to understand client needs and build strong relationships.

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