Service Excellence Manager

Service Excellence Position Job Description We are seeking a highly motivated and customer-centric Service Excellence Manager to join our team at Transsion. The ideal candidate will have a strong background in quality assurance, sales, and customer service. Key Responsibilities Improve teamwork efficiency by monitoring operational indicators and...

Service Quality Improvement ManagerKaizen Gaming is committed to delivering exceptional customer experiences. As a Service Quality Improvement Manager, you will play a crucial role in driving quality improvements across our Customer Service department. Your key responsibilities will include analyzing QA evaluations to ensure compliance with company standards...

Main ResponsibilitiesOn-board new QA programs and lead Auditor Certifications.Create data-based reports and offer insights to Quality Assurance Managers and Supervisors to feed into Customer Service Teams.Conduct root cause analysis and highlight trends and opportunities for the line of business.Provide insights and recommendations to...

Job DescriptionThe Integrated Logistics Excellence Manager will play a pivotal role in leading a team to oversee the performance of Integrated Logistics Control Towers and LSPs. Key responsibilities include handling business analytics, troubleshooting escalations, updating SOPs, monitoring performance trends, and managing business reviews, CAPA, and BCP.Key...

At Kaizen Gaming, we strive for excellence in delivering exceptional customer experiences across Latin America. As a Quality Control Manager, you will play a pivotal role in driving quality improvements and ensuring top-notch customer support.We are a dynamic team of over 2,700 Kaizeners from diverse backgrounds, united by our passion for innovation and...

Kaizen Gaming, the driving force behind Betano, is a prominent GameTech company with a presence in 17 global markets.Our goal is to harness innovative technology to deliver world-class experiences for our millions of customers worldwide.With a diverse team of over 2,700 professionals from 40+ nationalities spanning three continents, we're proud to be...

Build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. Your Role The role involves leading a team to oversee the performance of Integrated Logistics Control Towers and LSPs, handling business analytics, troubleshooting...

Job DescriptionThe role of Senior Sales Manager for Service Solutions involves driving the successful implementation of service sales strategies across assigned areas. This includes ensuring profitable achievement of qualitative and quantitative targets related to Life Cycle Management (LCM) and service products and solutions.Key ResponsibilitiesCreate,...

Kaizen Gaming is a pioneering GameTech company that operates in 17 markets worldwide.We strive to deliver unparalleled gaming experiences through cutting-edge technology, earning the trust of millions of customers across the globe.Our diverse team of over 2,700 Kaizeners from 40+ nationalities spans three continents, fostering a culture of innovation and...

Sagan represents a client specializing in providing comprehensive financial operations support to businesses. With a focus on excellence and client satisfaction, the company helps its partners streamline accounting processes and deliver high-quality financial services.The Client Accounting Manager will oversee a small team of 2-3 members and deliver...

Service manager - soporte a ventas IT/híbrido Factech, multinacional española en Colombia, se encuentra en la búsqueda de profesionales en Ingeniería de Sistemas o carreras afines, con amplia experiencia en el área. Requisitos: Conocimiento en ITIL y gestión de servicios de TI. Capacidad para analizar y resolver problemas de manera eficiente....

Service manager - soporte a ventas IT/híbrido Factech, multinacional española en Colombia, se encuentra en la búsqueda de profesionales en Ingeniería de Sistemas o carreras afines, con amplia experiencia en el área. Requisitos: Conocimiento en ITIL y gestión de servicios de TI. Capacidad para analizar y resolver problemas de manera eficiente....

En CRG Colombia buscamos un Service Manager para liderar el departamento de servicios o soporte de una organización y supervisar y coordinar todas las actividades relacionadas con la prestación de servicios a clientes internos o externos. Su objetivo principal es garantizar que los servicios ofrecidos cumplan con los estándares de calidad y satisfacción...

Who We Are + What We Do Aditi Consulting is a leading consultancy that connects tech talent, tech teams, and project solutions to help our clients accelerate their digital journey. We create unique experiences leveraging borderless talent, cutting-edge technology, and customized solutions, all under your direction or ours. As a dynamic and rapidly growing...

**Nuestra aventura como Unicornio continúa y queremos seguir causando impacto como Nación** Atrévete a ser parte de nuestro esfuerzo por digitalizar más comercios, llevando nuestros canales de pagos a diferentes países y así cumplir con nuestra misión de Conectar Latam con Pagos.**Service Manager PSP & ACQUIRING**:El propósito principal de este rol...

About the PositionWe are looking for a highly skilled and experienced Quality Assurance professional to join our team. The ideal candidate will have experience leading QA teams, possess strong analytical and problem-solving skills, and be proficient in advanced Excel and data analysis.The key objectives of this role include:Driving operational excellence in...

About Us:Willis Towers Watson Networks is a leading provider of innovative solutions to complex business challenges. We are committed to helping our clients achieve their goals by providing exceptional service and expertise.The Job:We are seeking a seasoned Senior Customer Service and Administrative Manager to oversee our customer service operations and...

Kaizen Gaming, the team powering Betano, is a pioneering GameTech company operating in 17 global markets.We strive to leverage cutting-edge technology to deliver exceptional experiences for our millions of customers worldwide.Our diverse team of over 2,700 professionals from 40+ nationalities spans across three continents. We're proud to be recognized as one...

En **Modern Talent Hub** queremos convertirnos en la central que conecte el talento que requiere la industria **Tecnológica en América Latina y Europa**, y por eso necesitamos de profesionales como tú.**¿Te gustaría trabajar para una consultora internacional, con presencia a nível mundial y líder en la implementación de soluciones CX?**Buscamos**...

Job Summary Renjoy is seeking a Guest Experience Manager to lead and elevate the guest service operations across our portfolio of short-term rentals.This leadership role is responsible for developing and executing strategies to enhance guest satisfaction, streamline processes, and drive operational efficiency.The Guest Experience Manager will oversee the...