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Customer Loyalty Advisor

hace 2 meses

Bogotá, Bogotá D.E., Colombia Teleperformance A tiempo completo

Overview

Customer Loyalty Advisor

Why Choose Teleperformance?

With operations in over 91 countries, we are recognized as the industry leader. Great Place to Work has acknowledged us as one of the top companies to work for both nationally and globally. Our commitment to innovation drives us to continually exceed expectations.

Are you prepared to join an exceptional team?

Key Responsibilities

What will you do as a Customer Loyalty Advisor?

  • Assist our telecommunications commercial clients.
  • Deliver outstanding service by actively listening and utilizing persuasive commercial skills.
  • Handle sensitive customer information with the utmost confidentiality.
  • Strive to resolve customer inquiries on the first contact by being proactive, patient, and understanding.

Qualifications

Who are you?

  • A fluent English speaker who is empathetic, responsible, and proactive.
  • An expert in customer interactions with a strong commercial orientation.
  • A good listener who enjoys assisting others by identifying customer needs.

Benefits:

  • Competitive salary.
  • Performance bonuses of up to 15%.
  • Adherence bonus of 10%.
  • 40-hour work week with two days off (including one weekend day).
  • A positive work environment in our modern offices.
  • Opportunities for professional growth and career advancement.
  • Employee benefits in various areas including food, transportation, health, and entertainment.
  • No prior experience necessary.
  • Long-term employment with paid training.
  • Employee support fund.
  • Community service initiatives.

Join us and connect with diverse cultures as part of the world's largest customer interaction team.