Digital Learning Manager
hace 3 semanas
About TaskUs
TaskUs is a pioneering provider of outsourced digital services and next-generation customer experience solutions. As a trusted partner to fast-growing technology companies, we empower our clients to represent, protect, and grow their brands efficiently. Leveraging a robust cloud-based infrastructure, we serve clients across diverse sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
Our People First culture has enabled us to expand our workforce to approximately 45,000 employees globally. With a presence in twenty-three locations across twelve countries, including the Philippines, India, and the United States, we foster a culture of innovation, inclusivity, and continuous improvement.
What We Offer
At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community.
As a Digital Learning Manager, you will be responsible for:
- Developing and implementing comprehensive training programs to ensure employee proficiency and knowledge.
- Coaching and mentoring trainers to enhance their skills and performance.
- Ensuring that all performance and retention goals for each training class are met.
- Managing all aspects of the training environment, including reporting requirements.
- Identifying improvements to training curriculum and providing recommendations to leadership.
- Representing the training organization in meetings and interactions with operations and client points of contact.
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