Community Engagement Specialist

hace 4 días

Perímetro Urbano Santiago de Cali, Colombia TaskUs A tiempo completo
About TaskUs

TaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions to fast-growing technology companies. Our mission is to help our clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure and a team of highly skilled professionals.

Our Culture

At TaskUs, we pride ourselves on our People First culture, which has enabled us to expand our workforce to approximately 45,000 employees globally. We have a presence in twenty-three locations across twelve countries, including the Philippines, India, and the United States.

What We Offer

We prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community.

Community Ambassador Role

As a Community Ambassador, you will be responsible for building and nurturing relationships within the community on behalf of TaskUs. Your priority will be to serve as a representative and advocate, promoting positive engagement, collaboration, and goodwill between the organization and the community it operates in.

Key Responsibilities
  • Build and maintain relationships with community members, local organizations, and stakeholders
  • Participate in community events, initiatives, and partnerships to strengthen the company's reputation and establish positive connections
  • Act as a point of contact for community members, local organizations, and stakeholders
  • Listen to community feedback, concerns, and needs, and provide valuable insights to internal teams
  • Collaborate with marketing and communications teams to develop and implement community engagement strategies and initiatives
Requirements
  • Excellent interpersonal and communication skills to build relationships and establish rapport with community members
  • Strong knowledge and understanding of the local community, its culture, and dynamics
  • Ability to represent the company or department in a professional and positive manner
  • Active listening skills to understand community needs and concerns
  • Strong organizational skills to plan and coordinate community events and activities
  • Flexibility to adapt to various community engagement opportunities and initiatives
  • Passion for community involvement and making a positive impact
Preferred Qualifications
  • Previous experience in community engagement, public relations, or related fields
  • Familiarity with local government policies, regulations, and community resources
  • Experience in organizing and managing community events or initiatives
  • Ability to collaborate effectively with diverse groups and stakeholders
  • Knowledge of social media platforms and digital tools for community engagement
  • Familiarity with corporate social responsibility (CSR) principles and practices
  • Understanding of marketing and branding concepts to promote community involvement
Education / Certifications
  • A bachelor's degree in a relevant field such as community development, public relations, communications, or a related discipline
  • Certifications or training in community engagement, public relations, or related areas

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