Operations Director

Job DescriptionWe are seeking an exceptional Contact Center Operations Director to join our team at UnifyCX. As a leader in customer experience management, you will be responsible for overseeing and directing the operations for one of our most complex clients.You will directly oversee the management team to ensure high-quality performance and effective...

About UsGlowTouch Technologies is an emerging Global Business Process Outsourcing company with a strong presence in various regions. Job DescriptionWe are seeking an experienced Senior Operations Manager to oversee the day-to-day and strategic operations of multiple accounts, consisting of teams of contact center agents, team leaders, and operations...

As a Customer Experience Director, you will be responsible for overseeing the strategic operations of multiple accounts. This role will require strong leadership and analytical skills to drive overall performance and results.About the RoleLead teams consisting of contact center agents, team leaders, and operations managers.Develop and implement strategies to...

About UnifyCXUnifyCX is an emerging Global Business Process Outsourcing company that provides personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide. Our MissionWe leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to...

GlowTouch Technologies is looking for a results-driven Contact Center Operations Manager to join our team. As an Operations Manager, you will be responsible for planning and organizing day-to-day activities of management related to production and operations.Main ResponsibilitiesPlanning and organization of management-related activities.Clear expectations and...

Director of Contracting – Mental Health Location: Las Colinas Texas - Fort Worth Texas Position Type: Full-Time Reports to: VP of Revenue Cycle About Us: Serenity Healthcare is a trusted provider of mental health services dedicated to improving the lives of individuals in our community.We are currently seeking an experienced and strategic Director of...

Company OverviewGlowTouch Technologies is a leading Global Business Process Outsourcing company with a strong presence in various markets. Our organization provides innovative contact center, business processing, and technology outsourcing solutions to clients worldwide.We leverage advanced AI technologies to elevate the customer experience (CX) and drive...

En Imbocar trabajamos para garantizar nuevas y mejores experiencias a TODOS nuestros grupos de influencia.Te invitamos a unirte a nuestro propósito y a nuestra familia para seguir generando valor a nuestro sector y país.Te ofrecemos ingresar a una compañía que te brindará estabilidad, bienestar integral, desarrollo constante, reconocimiento y...

Role Overview: We're looking for a Junior Digital Project Manager to join our team and grow into project leadership. You'll work alongside the Director of Operations to help coordinate software development projects and client communications. Key Responsibilities: Assist in managing small to medium-sized development projects Support daily project...

**America Steel Trade Corporation** is an international trading company, AST specializes in sourcing, exporting/importing, and distributing steel and raw materials to the North, Central and South American Markets. - Who are we looking for:_ A motivated and self-driven individual who has experience in the operations field in a trading company. A person must...

**Managing Director, Logistics - International BPO Operations** **Job Description Summary** **Job description** - Develop and execute the company’s BPO business strategies to support attainment of US growth objectives. - Provide strategic advice to Division & POD leaders so that they have an accurate view of evolving BPO business support challenges...

**Managing Director, Logistics - International BPO Operations** **Job Description Summary** **Job description** - Develop and execute the company’s BPO business strategies to support attainment of US growth objectives. - Provide strategic advice to Division & POD leaders so that they have an accurate view of evolving BPO business support challenges...

Hi there!We are Scale Up and our client is looking for a Head of Operations!Note to Applicants: Eligibility: This position is open to candidates residing in Latin America.Application Language: Please submit your CV in English.Applications submitted in other languages will not be considered.Professional Presentation: We encourage you to showcase your...

We are a leading executive search firm with good connections with leading companies in the IT and BPO sectors. Our client is a global leader in outsourcing solutions offering future-ready customer experience lifecycle, digital transformation, and business process management to industry heavy-weights, Fortune 100 companies, and growth-focused...

Salary $14,000,000 to $15,000,000 + Benefits Employment type Full Time **Skills**: Base: Barranquilla In Spring Professional Colombia we are looking for a DIRECTOR OF LOGISTICS. Description You would like to be responsible for: Direct and control the end-to-end logistics process of the assigned CEDIS, in order to guarantee storage, inventory levels...

Are you tired of not having your recommendations and suggestions implemented? Do you feel that you are not part of the team that is driving business forward? Have your personal and professional growth curve started to flatten out? If the answer is yes to any of these questions, maybe is time to look for a better career, not just another job. If you have at...

Are you tired of not having your recommendations and suggestions implemented? Do you feel that you are not part of the team that is driving business forward? Have your personal and professional growth curve started to flatten out? If the answer is yes to any of these questions, maybe is time to look for a better career, not just another job. If you have at...

**Número de Empleo** 24068449**Categoría de Empleo** Rooms & Guest Services Operations**Ubicación** Barranquilla Marriott Hotel, Calle 1A #25-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia VER EN MAPA**Horario** Full-Time**¿Ubicación remota?** N**¿Reubicación?** N**Tipo de Posición** Management- Marriott International es un...

_Call Center Coordinator*_ - *_* **Job Type**:Full-time **Number of hires for this role**: 1 **_Qualifications _** - Advanced Communications Skills - English & Spanish C1 - Must have above average conversational English and good communicational skills. - Full Time availability. **_Experience in: _** - 1.1 Call Center Campaigns for lead...

Role Overview: We're looking for a Junior Digital Project Manager to join our team and grow into project leadership.You'll work alongside the Director of Operations to help coordinate software development projects and client communications.Key Responsibilities: Assist in managing small to medium-sized development projects Support daily project coordination...

Company OverviewHONOR is a leading company in the Technology sector, striving to achieve its commercial objectives through strategic planning and execution.Job DescriptionWe are seeking a highly skilled Sales Manager to lead our sales team and drive business growth. As a key member of our team, you will be responsible for achieving sales targets, developing...

Job OverviewThe Sr. Associate role involves monitoring queues in real-time to identify potential risks to meeting contractual Key Performance Indicators (KPIs) such as Service Level, Abandonment %, Line Adherence, Handling Capacity, and Service Interval Ratio (SIR).Risk Identification: Monitor service level performance at interval level against planned...

**Job Number** 24082388 **Job Category** Loss Prevention & Security **Location** Barranquilla Marriott Hotel, Calle 1A #25-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Manages the daily functions of the...

**Job Number** 22153208 **Job Category** Loss Prevention & Security **Location** Barranquilla Marriott Hotel, Calle 1A #25-40 Lote D7 Portal del Genoves, Puerto Colombia, Barranquilla, Montecarmelo, Colombia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Manages the daily...