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Key Account Manager
hace 2 meses
Charger Logistics is a world-class asset-based carrier that specializes in delivering assets on time and on budget. With a diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods, and HAZMAT cargo.
We invest time and support in our employees to provide them with the room to learn and grow their expertise and work their way up. We are an entrepreneurial-minded organization that welcomes and supports individual ideas and strategies.
Responsibilities:- Build strong relationships with customers by staying in constant communication to ensure day-to-day and long-term needs are met.
- Manage customer expectations and provide exceptional customer service.
- Work with the Implementation team on successful opportunities to ensure accuracy in our pricing program.
- Participate in rate matrix reviews to ensure profitability and competitiveness for key accounts.
- Participate in rate calculations, report preparation, and customer presentations for all large-spend bids.
- Ensure customer commitments are met, working with internal teams and executing operational tasks as needed.
- Identify, manage, and build new business relationships in the target market.
- Collaborate and provide assistance to the Customer Service Manager in delivering optimal transportation service solutions.
- Maintain a database of clients, prospects, partners, and vendors.
- Monitor market conditions, product innovations, and competitors' products, prices, and sales.
- Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
- Consult with clients to resolve problems and provide ongoing support.
- Coordinate prospect, sales, and current customer meetings working closely with the VP of Sales/CS.
- Proven track record with a strong focus on account management, setting appointments, presenting, and meeting with customers, pricing, proposals, and closing deals.
- 2+ years of sales and account management experience in the transportation and logistics field is preferred.
- Recent college or university degree in Marketing or Business-related field is required.
- Previous experience in an analyst role and/or in pricing function is an asset.
- Ability to understand business processing requirements using technology and conceptualize creative solutions to implement them.
- Experience working B2B sales involving complex deals is an asset.
- Strong knowledge and understanding of the sales planning process.
- Strong verbal, written, and presentation skills and strong interpersonal and customer relation skills.
- Strong negotiation skills with proven closing ability.
- Ability to function independently with little or no supervision as well as function in a team environment.
- Permanent Role.
- Growth Opportunities.
- Competitive Salary.
We are an equal opportunities employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, medical condition, or disability. We invest time and support in our employees to provide the room to learn, grow, and work their way up. An entrepreneurial-minded organization where you'll be given support and room to develop your own strategies.
We inform you that the information provided in this application process for our vacancies is confidential and is intended exclusively for the specialized team of Talent and Selection of Charger Logistics. We also confirm that our contact is exclusively through official Charger Logistics channels and is free of charge.
