Solution Advisor Associate- SAP Academy for Customer Success

hace 3 semanas

Colombia SAP SE A tiempo completo
Solution Advisor Associate Role

At SAP, we empower our employees to bring out their best. Our company culture is centered around collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that values diversity, flexibility, and a purpose-driven approach. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for individual contributions, and a variety of benefit options for employees to choose from.

The SAP Academy for Customer Success is a talent development program designed for early-career professionals.

Who you'll become

A Solution Advisor works closely with our customers and prospects to help them solve business challenges and meet their objectives using SAP solutions. As part of the sales team, a Solution Advisor is the subject matter expert responsible for functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings, and presentations, and delivers software demonstrations that help customers understand SAP's unique value proposition. In addition to deal support, the Solution Advisor will participate in marketing events, lead Design Thinking sessions, and collaborate with the broader sales team to identify whitespace opportunities at existing accounts.

As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible for:

  • Successfully completing a 10-month program that strengthens your foundation for a successful customer-facing career at SAP.
  • Participating in experiential learning opportunities with colleagues from around the world and acquiring a wide range of business, industry, and SAP solution skills while working with emerging and cutting-edge technologies.
  • Receiving on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real-world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.

The program will enhance your knowledge of SAP and provide you with the professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role. After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high-impact and engaging software demonstrations that compel customers to select SAP over other competitive offerings. You will also provide demand generation support through marketing events and deal execution support by responding to requests for proposals.

Solution area focus:

  • SAP Business and Technology Platform (BTP) – Knowledge in database and data management, analytics, application development and integration, intelligent technologies, and AI.

What you'll bring

  • 2-3 years of work experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and excellent communication or customer-facing skills.
  • Effective communication skills including fluency in English and local language.
  • Proficient interpersonal skills including passion, curiosity, listening skills, professional presence, empathy, and a 'can-get-it-done' mentality.
  • Demonstrated ability to collaborate across diverse stakeholders and business functions.
  • Strong Business Acumen including demonstrated knowledge of business processes and/or industries.

About SAP Academy for Customer Success

The SAP Academy for Customer Success is a world-class training program that develops our next-generation workforce by delivering an energizing and inspiring experience within a globally diverse environment. This dynamic 10-month program strengthens the foundation for a successful career at SAP.

At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.

Successful candidates might be required to undergo a background verification with an external vendor.

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