Solution Advisor Associate- SAP Academy for Customer Success
hace 1 mes
At SAP, we empower individuals to excel in their roles. Our company culture is built on collaboration and a shared passion to drive business success. We focus on building a strong foundation for the future and creating a workplace that values diversity, flexibility, and a purpose-driven approach. We offer a collaborative team environment with a strong focus on learning and development, recognition for individual contributions, and a range of benefits to suit your needs.
The SAP Academy for Customer Success is a talent development program designed for early-career professionals.
Who you'll become
A Solution Advisor works closely with customers and prospects to help them overcome business challenges and achieve their objectives using SAP solutions. As part of the sales team, a Solution Advisor is the subject matter expert responsible for functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings, and presentations, and delivers software demonstrations that help customers understand SAP's unique value proposition. In addition to deal support, the Solution Advisor participates in marketing events, leads Design Thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts.
As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible for:
- Successfully completing a 10-month program that strengthens your foundation for a successful customer-facing career at SAP.
- Participating in experiential learning opportunities with colleagues from around the world and acquiring a wide range of business, industry, and SAP solution skills while working with emerging and cutting-edge technologies.
- Receiving on-the-job training under the mentorship of a senior Solution Advisor colleague while working with customers to gain real-world experience and acquire the skills necessary to help guide customers through their Digital Transformation journey.
The program will enhance your knowledge of SAP and provide you with the professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role. After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high-impact and engaging software demonstrations that compel customers to select SAP over other competitive offerings. You will also provide demand generation support through marketing events and deal execution support by responding to requests for proposals.
Solution area focus:
- SAP Business and Technology Platform (BTP) – Knowledge in database and data management, analytics, application development and integration, intelligent technologies, and AI.
What you'll bring
- 2-3 years of work experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and excellent communication or customer-facing skills.
- Effective communication skills including fluency in English and local language.
- Proficient interpersonal skills including passion, curiosity, listening skills, professional presence, empathy, and a 'can-get-it-done' mentality.
- Demonstrated ability to collaborate across diverse stakeholders and business functions.
- Strong Business Acumen including demonstrated knowledge of business processes and/or industries.
About SAP Academy for Customer Success
The SAP Academy for Customer Success is a world-class training program that develops our next-generation workforce by delivering an energizing and inspiring experience within a globally diverse environment. This dynamic 10-month program strengthens the foundation for a successful career at SAP.
Join us for the opportunity to develop a global peer network, partner and engage with customers to help solve their unique business challenges, and leverage world-class cloud-based products and services, all while earning a great salary and benefits.
SAP's employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.
We are planning a practical and immersive portion of our program, which will have participants spend between 4 and 6 weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note that this is still in the planning phase, and the final decision will be confirmed by the first quarter of 2025.
During these intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved from March 1, 2025, to May 30, 2025, and then again from August 11, 2025, to October 17, 2025. *Dates are subject to change as planning is finalized.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 403362 | Work Area: Presales | Expected Travel: 0 - 100% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
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