Global Operations Risk + Compliance Leadership Opportunity

hace 1 día

Bogotá, Bogotá D.E., Colombia Hh Global A tiempo completo

**About the Role:**

At Hh Global, we are seeking an exceptional Global Operations Risk + Compliance Manager to join our team. As a key member of our organization, you will be responsible for validating, enhancing, and developing operational business practices that span all geographies and sectors. Your focus will be on eliminating business vulnerabilities related to procurement, ensuring best-in-class practices are documented and disseminated throughout the organization.

**Responsibilities:**

  • Identify challenges, develop and execute improvement strategies to ensure quality of procured goods.
  • Develop and execute comprehensive operational strategies aligned with organizational goals, aiming to standardize processes, improve order consistency, mitigate risk, and enhance quality in procured goods.
  • Collaborate cross-functionally and with senior management to identify opportunities for process improvement and cost optimization in procurement and quality assurance processes.
  • Analyze existing procurement processes and identify opportunities for standardization, consolidation, and automation.
  • Implement best practices and continuous improvement initiatives to enhance service quality, reduce redundancy, and increase overall productivity.
  • Ensure consistent delivery of high-quality services to internal stakeholders, meeting or exceeding service level agreements (SLAs).
  • Develop and monitor performance metrics and KPIs, proactively addressing any service gaps and driving service excellence.
  • Lead change management efforts to ensure seamless transitions during process changes, system implementations, and organizational shifts.

**Requirements:**

  • Minimum 5-8 years of hands-on experience managing clients and/or processes within a managed service or technology organization.
  • Advanced English required.
  • Comprehensive understanding of our risk and compliance solutions and their application within our business.
  • Experience working in a large, complex organization influencing others including senior-level decision makers.
  • Excellent project management skills with a track record of successful project delivery.
  • Exceptional analytical and problem-solving abilities with keen attention to detail.
  • Confident self-starter with ability to work independently and with teams.
  • Effective communication and interpersonal skills to collaborate effectively with cross-functional teams and tailor messaging appropriately based on audience.
  • Willingness to accept accountability with strong business acumen.
  • Proven experience in leading process improvement, or continuous improvement initiatives, with sound project management experience.
  • Demonstrated leadership and mentoring skills.
  • Proven track record of continuously meeting or achieving established goals.
  • Proficiency in data analysis and visualization tools (specifically Smartsheets, Excel, and Power BI).
  • Working knowledge of Microsoft applications.

**What We Offer:

  • Competitive salary range: $120,000 - $180,000 per year.

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