Quality Assurance Manager
hace 2 meses
About the Role
We are seeking a highly skilled Quality Assurance Manager to join our team at Scotiabank. As a key member of our Quality Assurance team, you will be responsible for ensuring the highest quality of service in the delivery of our business initiatives.
Key Responsibilities
- Lead and Manage Quality Assurance Teams
- Direct and guide project test teams to ensure the timely delivery of quality products/functions consistent with the business needs and priorities of our organization.
- Manage testing for large, complex projects by reviewing and evaluating requirements and design documentation, developing test strategies, approving the preparation of comprehensive test documentation, overseeing daily testing activities, and monitoring the ongoing progress of testing.
- Develop and Implement Quality Assurance Standards
- Develop and administer Quality Assurance standards and policies.
- Assess the test requirements of projects and releases and approve the timing of releases within an integrated test schedule.
- Manage and Coordinate Testing Efforts
- Manage the planning, scheduling, assignment, and monitoring of testing activities for assigned projects using our workload planning system, to ensure appropriate staffing levels are maintained.
- Manage the coordination of day-to-day testing efforts for assigned application systems and project testing efforts with other testing personnel, end users, technical support, and development areas.
- Provide Leadership and Guidance
- Provide ongoing direction, human resources administration, coaching, and support to motivate individual and team performance in a stable, professional environment while ensuring department objectives are met.
- Evaluate the performance of immediate subordinates through daily monitoring, regular staff meetings, quarterly reviews of objectives vs. accomplishments, and annual performance appraisals.
- Stay Up-to-Date with Industry Best Practices
- Analyze industry best practices to recommend improvements to methodology, test environments, and workflow to promote an efficient and cost-effective UAT process, including but not limited to test automation improvements.
- Understand how our organization's risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Champion a High-Performance Environment
- Champion a high-performance environment and contribute to an inclusive work environment.
About Scotiabank
Scotiabank is a leading financial institution with a strong presence in the global market. We are committed to delivering exceptional service to our customers and employees alike. As a member of our Quality Assurance team, you will have the opportunity to work with a talented group of professionals who are passionate about delivering high-quality results.
Requirements
- English level B1+
- 3 years of experience in SAP Payroll experience, with interest in learning about Quality Assurance
- Experience in leadership
Working Conditions
- Work in a standard office-based environment; non-standard hours are a common occurrence.
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