Technical Support Expert
hace 5 días
About TaskUs:
We are a provider of digital services and customer experience solutions to tech companies.
We leverage a cloud-based infrastructure to serve clients in rapidly growing sectors such as social media, e-commerce, gaming, and more.
With a People First culture, we have expanded our workforce to over 45,000 employees globally.
The IT Support Specialist role involves providing technical support to internal customers, troubleshooting hardware and software issues, and ensuring data and system integrity.
This includes tasks such as password resets, desktop setup, patching, and technical coordination of new hires.
You will also be responsible for responding to user requests, logging customer inquiries, and analyzing potential causes of hardware and software failures.
In this role, you will have opportunities to work with various technologies and systems, and contribute to maintaining the overall quality of our technical infrastructure.
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