Technical Support Specialist

hace 5 días


Medellín, Antioquia, Colombia iQor A tiempo completo

At iQor, we are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our internal customers.

You will be the first point of contact for IT assistance, ensuring seamless technical support and resolving issues efficiently. Your strong communication skills will enable you to break down complex technical jargon into easy-to-follow steps, making you an invaluable asset to our team.

  • You will answer and manage incoming support calls with patience and professionalism, troubleshooting common IT issues and guiding users through tech setups.
  • Create and track IT support tickets using ConnectWise, scheduling follow-ups based on customer needs and urgency.
  • Assist with hardware and software issues, reset passwords and unlock accounts in Active Directory, and walk users through Wi-Fi and mobile hotspot setups.


  • Medellín, Antioquia, Colombia Tipalti A tiempo completo

    Techincal Support Role at TipaltiJob OverviewWe are seeking an experienced Technical Support specialist to join our team. As a Technical Support specialist, you will be responsible for providing exceptional technical support to our customers.In this role, you will work closely with the engineering and product teams to investigate and resolve complex...


  • Medellín, Antioquia, Colombia leangroup A tiempo completo

    Job Overview:\We are seeking a highly skilled and motivated Technical Support Specialist to join our team at Lean Group. As a key member of our IT department, you will be responsible for providing exceptional technical support to our customers. You will work closely with our engineering teams to resolve complex technical issues and ensure the efficient...


  • Medellín, Antioquia, Colombia ComAp Group A tiempo completo

    ComAp is seeking a skilled bilingual Global Technical Support Specialist to join our growing team.Servicing the Americas RegionThis role involves providing high-level technical support to customers across the Americas region, including LATAM, US, and Canada.Frontline customer support resolving technical issues for ComAp productsResponding to customer...


  • Medellín, Antioquia, Colombia Endava A tiempo completo

    At Endava, we harness technology to drive meaningful change. We combine world-class engineering with a people-centric mindset to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. Job Overview Applications management involves overseeing the lifecycle of software applications, ensuring their stability,...


  • Medellín, Antioquia, Colombia Sportserve A tiempo completo

    In this role, you will be working in a 24/7 technical support specialist position that requires interpreting user problems and requests, using industry experience to provide solutions, and assessing possible side effects. As a Service Desk Engineer, you will respond to a broad range of service requests for support by providing information to fulfill requests...


  • Medellín, Antioquia, Colombia Talentek By Hubtek A tiempo completo

    Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities.We support companies through our Talent and Technology services.We have been impacting the world since 2018 and we want to keep pushing ourselves to become the...


  • Medellín, Antioquia, Colombia Tipalti A tiempo completo

    We are seeking a skilled Technical Support specialist to join our team at Tipalti.Key ResponsibilitiesDiagnose and troubleshoot ERP-related technical issues, including integrations with other systems.Work closely with team leadership to identify emerging issues before they become widespread.Maintain internal documentation and actively contribute to...


  • Medellín, Antioquia, Colombia Recurly A tiempo completo

    About RecurlyWe're a SaaS company providing a subscription management platform that empowers subscription businesses to drive recurring revenue growth worldwide.Backed by Accel-KKR, a leading technology-focused private equity firm, we have access to significant capital and resources to invest in technology and platform innovation, expanding our go-to-market...


  • Medellín, Antioquia, Colombia Evolution Gaming Limited A tiempo completo

    Evolution Gaming Limited is seeking a highly skilled Technical Support Specialist to join our team in Medellín, Colombia. As a key member of our operations department, you will be responsible for ensuring the smooth operation of our live casino games.About the Role:This is a challenging and rewarding role that requires strong analytical and problem-solving...


  • Medellín, Antioquia, Colombia TaskUs A tiempo completo

    About TaskUs">TaskUs is a leader in outsourcing digital services and next-generation customer experience to fast-growing technology companies, enabling our clients to represent, protect, and grow their brands. With a cloud-based infrastructure, TaskUs supports clients in diverse sectors, such as social media, e-commerce, gaming, and more.We've grown our...


  • Medellín, Antioquia, Colombia J.S. Held A tiempo completo

    Are you looking to join an organization that is growing and dynamic?What about a high-energy, collaborative environment that rewards hard work?J.S.Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk.Our professionals serve as trusted advisors to...


  • Medellín, Antioquia, Colombia Odiseacultura A tiempo completo

    Odisea Cultura is a company that helps bridge the opportunity gap between Colombia and the United States by providing exceptional support services to software companies. We are looking for a skilled CUSTOMER SUPPORT SPECIALIST to join our team.The ideal candidate will have a minimum of 1+ years of experience supporting SaaS software solutions, excellent...


  • Medellín, Antioquia, Colombia SD Solutions A tiempo completo

    About the RoleWe are seeking an experienced Customer Support Engineer to join our team at Tipalti. As a key member of our support team, you will play a critical role in delivering exceptional customer experiences and ensuring customer satisfaction.Responsibilities:Deliver world-class support to customers through various channels, including phone, email, and...


  • Medellín, Antioquia, Colombia Kyndryl A tiempo completo

    At Kyndryl, we design and manage the mission-critical technology systems that the world depends on. We're looking for a technical expert to join our team as Middleware Technical Specialist.Key Responsibilities:Provide exceptional technical assistance to clients, enabling them to achieve their desired business outcomes.Troubleshoot complex equipment,...


  • Medellín, Antioquia, Colombia leangroup A tiempo completo

    Company Overview: Lean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to...


  • Medellín, Antioquia, Colombia DataForce A tiempo completo

    The Technical Solutions Specialist role at DataForce is an exciting opportunity for a skilled professional to join our team. As a key member of our data services projects, you will be responsible for providing technical support, developing scripts and macros, and implementing automation for asset pre- and post-processing.In this role, you will have the...


  • Medellín, Antioquia, Colombia Neowork A tiempo completo

    We are looking for a Technical Support Analyst – Chat Support to join our team in delivering real-time, high-quality customer support via chat.You'll play a key role in assisting users with onboarding, billing, platform navigation, and basic technical troubleshooting.The ideal candidate has strong multitasking skills, a customer-first mindset, and a...

  • IT Support Specialist

    hace 4 días


    Medellín, Antioquia, Colombia TaskUs A tiempo completo

    time left to apply End Date: May 14, 2025 (30+ days left to apply) job requisition id R_2503_4116 About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs...

  • It Support Specialist

    hace 2 días


    Medellín, Antioquia, Colombia Taskus A tiempo completo

    time left to apply End Date: May 14, 2025 (30+ days left to apply) job requisition id R_2503_4116 About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.Leveraging a cloud-based infrastructure, TaskUs serves...


  • Medellín, Antioquia, Colombia Endava Limited A tiempo completo

    At Endava, we're driven by a passion for harnessing technology to drive meaningful change. Our team of experts combines world-class engineering with industry expertise and a people-centric mindset to create dynamic platforms and intelligent digital experiences.Job OverviewWe're seeking a skilled L2 Support Engineer to join our team. As a key member of our...