Social Media Manager
hace 2 días
We're seeking a skilled communicator to manage customer interactions across our social media channels, providing exceptional service by listening actively, showing empathy, and resolving issues with a positive approach.
About the Role- Review content to ensure it meets community guidelines while maintaining high accuracy and quality standards.
- Handle sensitive client information with utmost care and confidentiality.
- Participate in frequent refresher training to implement policies consistently.
- Provide trends and insights to make recommendations and develop process improvements.
- Fluent in English (80%+), Portuguese (80%+), and native Spanish speaker.
- Proactive, responsible, empathic, and confident individual.
- $3,300,000 hiring bonus.
- Three-month guaranteed performance bonus.
- Housing for one year if living outside Bogotá.
- National relocation package.
- 40-hour work week.
- Supplemental health plan.
- Long-term contract.
- Volunteer programs.
- Career plan.
- Employee fund.
- Life insurance coverage.
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