Salesforce Solution Architect, Sales Cloud Transformation Expert

hace 1 día

Bogotá, Bogotá D.E., Colombia NeuraFlash A tiempo completo
About NeuraFlash

We are a leading AI and Consulting Partner of Amazon & Salesforce, dedicated to helping our clients transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels, Service Cloud, Field Service, CPQ, MuleSoft, and Einstein Analytics. We are experts in building experiences grounded in data that transform and optimize the employee and customer journey.

What sets NeuraFlash apart?

We are a company that values growth and innovation. Since our inception, we've been on a rapid expansion path, achieving an average of 35%+ growth year over year. This has unlocked a world of exciting career opportunities for our team.

Imagine stepping into the heart of innovation, working with cutting-edge technologies like Salesforce, GenAI, and Amazon. Here, you'll have the opportunity to master new skills and technologies through our technical boot camps. Whether you're diving into GenAI or conquering Service Cloud Voice, we'll support your growth.

Our success is rooted in the satisfaction of our customers, and our exceptional CSAT score reflects that. As a key member of our team, you'll play a pivotal role in leading impactful initiatives, contributing to meaningful change.

We are committed to nurturing positive working relationships, enabling us to harness the full potential of our team and drive success collectively. Through regular meet-ups and online events, you'll build strong, cross-border relationships with teammates around the world.

We're looking for a highly skilled Solution Architect (Sales Cloud) to join our Lead-to-Cash team. You'll bring Salesforce Sales Cloud project implementations to life by working with our clients to understand their business needs, identify their requirements, and lead the team through design, development, QA, and launch of their solutions.

Key Responsibilities
  • Work with clients to define requirements, propose, and deliver solutions related to their Sales processes.
  • Support architecture and own configuring best-in-class implementations of Sales Cloud.
  • Configure Salesforce Solutions using point and click tools available on the platform, such as Process Builder and Visual Flows.
  • Understand and leverage Salesforce Platform to implement scalable solutions.
  • Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our clients.
  • Coach and mentor junior team members on best practices to deliver projects.
  • Interface directly with Salesforce to craft new solution perspectives.
  • Support our Pre-Sales team with industry perspectives, demos, and deal execution.
  • Craft thought leadership pieces that accelerate the NeuraFlash brand within the Sales Transformations space.
  • Quickly acquire new technical expertise and understanding of latest Salesforce features and major launches.
Requirements
  • 5+ years project experience in a hands-on position.
  • 10+ implementations experience of Salesforce Sales Cloud.
  • 5+ years of experience with Salesforce in a development or configuration capacity.
  • Understanding of Sales, Sales Operations, Product, and Business Operations with experience solving Complex Use Cases utilizing the breadth of the Salesforce Platform.
  • Understanding of Release Management, Application Lifecycle Management, Development Lifecycle and Deployment Best Practices and Governance.
  • Client Facing Experience in the following areas: Pre-Sales Activities, Project Management/Ownership, Discovery and Design, Delivering Solution Options to Customers, Enterprise Application Architecture.
  • Solid understanding of Salesforce Platform and its architecture.
Preferred Skills
  • Experience coaching and mentoring Salesforce talent.
  • Attention towards detail – detail oriented.
  • Strong team player with great communication skills.
  • Keep an open mind and must be flexible to change.
  • Any Salesforce Certifications is a plus, preferably Salesforce CPQ, Service Cloud, Community Cloud, Sales Cloud or Field Service Lightning Consultant.
What's it like to be a part of NeuraFlash?
  • Remote & In-Person: We're focused on keeping everyone connected and unified as one team, regardless of location.
  • Travel: For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%.
  • Flexibility: We value good work not the hours in which you get it done.
  • Collaboration: You have a voice here. Our executive team holds town halls & company meetings where they address any suggestions or questions asked.
  • Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Our teams love to have fun and celebrate the big things and the small things together.

Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting, this role may be based in any of our hub locations within the United States, and India. If you prefer to work from your home, we can accommodate remote locations anywhere in the United States for our U.S. based employees, anywhere within British Columbia and Ontario for our Canadian employees, and anywhere within Colombia for our Colombian based employees

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