Consulting Practice Leader LATAM

hace 3 semanas

Bogotá, Bogotá D.E., Colombia Red Hat Brasil LTDA. (f.k.a. RH Brasil Sistemas LTDA.) A tiempo completo

About the Role:

We are seeking a highly experienced Senior Manager to lead our Consulting Practice in LATAM. As a key member of our team, you will be responsible for guiding and running our consulting services business across the region.

Key Responsibilities:

  • Manage the financial performance of the consulting practice, including tracking and reporting on key metrics such as booking, margin, revenue, and sales forecasting.
  • Transform and enable services teams and partners to adopt a multi-offering and solutions-oriented approach.
  • Oversee and implement systems, policies, and processes to ensure standardization, optimization, and compliance.
  • Plan, guide, and manage the deployment of new consulting engagements and marketing initiatives.
  • Work closely with sales managers and sales account managers to promote the services in large and complex enterprise and corporate accounts.
  • Be involved in the development of services sellers, receiving and providing constant feedback, and be responsible for the overall quality of the services rendered to our customers.
  • Embrace and implement global strategies and offerings aligned with LATAM Services strategic directions.
  • Scale the business to meet our 3-5 year strategic goals.
  • Advocate value-selling and solutions-selling approaches.
  • Ensure great connection between Consulting delivery team and Go To Market team.
  • Be a speaker in large industry events to represent Red Hat Consulting Services.
  • Manage associates in different LATAM countries and cultures.
  • Establish trusted relationships with stakeholders from different areas across LATAM and Global.
  • Drive revenue stream and cost control initiatives.
  • Drive marketing initiatives to support the business evolution.
  • Drive Community of Practices to foster collaboration and innovation across the teams.
  • Be an Agent of Change to implement new structures or rebuild teams whenever necessary.
  • Be deeply connected with market changes, seeking to take advantage of these movements and adapting the Consulting team to be a multidisciplinary and multicultural team ready for employment.

About You:

We are looking for a candidate with:

  • 15+ years of experience working in the IT professional services industry.
  • 8+ years of experience with people management and consulting practice management.
  • Port-graduation or MBA in strategic Business Management, Sales management or similar courses is a plus.
  • Customer Success proven experience or certification.
  • Consistent record of growing a successful consulting business.
  • Proven customer-facing and consultative skills.
  • Technical background working as an IT professional to relate and earn credibility with the Consulting team.
  • Business development and go-to-market experience.
  • Sales or business development leadership and services management experience is a plus.
  • Ability to deal with ambiguity in a fast-moving business environment.
  • Ability to connect with regional and global teams to drive business strategy and execution plans.
  • Excellent collaboration, communication, and persuasion skills.
  • Good knowledge about subscription model, consumption model and adoption practices.
  • Good knowledge about open source model and key Red Hat solutions.
  • Good knowledge about Open Practice Library.
  • Availability to travel to visit customers and internal teams across LATAM.
  • Fluent in English, Spanish and Portuguese.

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