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hace 2 meses
We are seeking a seasoned Senior Manager to lead our Consulting Practice in LATAM. As a key member of our team, you will be responsible for guiding and running our consulting services business across the region.
Key Responsibilities- Manage the financial performance of the consulting practice, including tracking and reporting on booking, margin, revenue, and sales forecasting.
- Transform and enable services teams and partners to adopt a multi-offering and solutions-oriented approach.
- Oversee and implement systems, policies, and processes to ensure standardization, optimization, and legal and fiduciary compliance.
- Plan, guide, and manage the deployment of new consulting engagements and marketing initiatives.
- Work closely with sales managers and sales account managers to promote the services in large and complex enterprise and corporate accounts.
- Be involved in a two-way approach with services sellers, receiving and providing constant feedback, and be responsible for the overall quality of the services rendered to our customers.
- Embrace and implement global strategies and offerings aligned with LATAM Services strategic directions.
- Scale the business to meet our 3-5 year strategic goals.
- Advocate value-selling and solutions-selling approaches.
- Ensure great connection between Consulting delivery team and Go To Market team.
- Be a speaker in large industry events to represent Red Hat Consulting Services.
- Manage associates in different LATAM countries and cultures.
- Establish trusted relationships with stakeholders from different areas across LATAM and Global (Sales, Legal, Finance, Operations, Support, Marketing, etc).
- Drive revenue stream and cost control initiatives.
- Drive marketing initiatives to support the business evolution.
- Drive Community of Practices to foster collaboration and innovation across the teams.
- Be an Agent of Change to implement new structures or rebuild teams whenever necessary.
- Be deeply connected with market changes, seeking to take advantage of these movements and adapting the Consulting team to be a multidisciplinary and multicultural team ready for employment.
- 15+ years of experience working in the IT professional services industry.
- 8+ years of experience with people management and consulting practice management.
- Port-graduation or MBA in strategic Business Management, Sales management, or similar courses is a plus.
- Customer Success proven experience or certification.
- Consistent record of growing a successful consulting business.
- Proven customer-facing and consultative skills.
- Technical background working as an IT professional to relate and earn credibility with the Consulting team.
- Business development and go-to-market experience.
- Sales or business development leadership and services management experience is a plus.
- Ability to deal with ambiguity in a fast-moving business environment.
- Ability to connect with regional and global teams to drive business strategy and execution plans.
- Excellent collaboration, communication, and persuasion skills.
- Good knowledge about subscription model, consumption model, and adoption practices.
- Good knowledge about open source model and key Red Hat solutions.
- Good knowledge about Open Practice Library.
- Availability to travel to visit customers and internal teams across LATAM.
- Fluent in English, Spanish, and Portuguese.
