Senior Manager Consulting Practice LATAM

hace 5 días

Bogotá, Bogotá D.E., Colombia Red Hat Brasil LTDA. (f.k.a. RH Brasil Sistemas LTDA.) A tiempo completo

We are seeking a Senior Manager to lead our Consulting Practice in LATAM. As a key member of our team, you will be responsible for guiding and running our consulting services business across the region. This includes managing financial performance, transforming and enabling services teams and partners, and overseeing systems, policies, and processes to ensure standardization, optimization, and legal and fiduciary compliance.

Key Responsibilities:

  • Manage the financial performance, including tracking and reporting in regards to booking, margin, revenue, and sales forecasting from both partner and contractor relationships and internal delivery channels
  • Transform and enable services teams and partners to move from a single-solution focus to a multi-offering and solutions-oriented approach
  • Oversee and implement systems, policies, and processes to ensure standardization, optimization, and legal and fiduciary compliance
  • Plan, guide, and manage the deployment of new consulting engagements and marketing initiatives
  • Work with sales managers and sales account managers to promote the services in large and complex enterprise and corporate accounts
  • Be involved engaged through a two-ways approach with services sellers, receiving and providing constant feedback and be responsible for the overall quality of the services rendered to our customers
  • Embrace and implement global strategies and offerings aligned with Latam Services strategic directions
  • Scale the business to meet our 3-5 year strategies future strategic goals
  • Advocate value-selling and solutions-selling approaches
  • Ensure great connection between Consulting delivery team and Go To Market team
  • Be a speaker in large industry events to represent Red Hat Consulting Services
  • Manage associates in different LATAM countries & cultures
  • Establish trusted relationships with stakeholders from different areas across LATAM and Global (Sales, Legal, Finance, Operations, Support, Marketing, etc)
  • Drive revenue stream and cost control initiatives
  • Drive marketing initiatives to support the business evolution
  • Drive Community of Practices to foster collaboration and innovation across the teams
  • Be a Agent of Change to implement new structures or rebuild teams whenever necessary
  • Be deeply connected with market changes, seeking to take advantage of these movements and adapting the Consulting team to be a multidisciplinary and multicultural team ready for employment. i.e. Solution selling and LAER model

Requirements:

  • 15+ years of experience working in the IT professional services industry
  • 8+ years of experience with people management and consulting practice management
  • Port-graduation or MBA in strategic Business Management, Sales management or similar courses is a plus
  • Customer Success proven experience or certification
  • Consistent record of growing a successful consulting business
  • Proven customer-facing and consultative skills
  • Technical background working as an IT professional to relate and earn credibility with the Consulting team
  • Business development and go-to-market experience
  • Sales or business development leadership and services management experience is a plus
  • Ability to deal with ambiguity in a fast-moving business environment
  • Ability to connect with regional and global teams to drive business strategy and execution plans
  • Excellent collaboration, communication, and persuasion skills
  • Good knowledge about subscription model, consumption model and adoption practices
  • Good knowledge about open source model and key Red Hat solutions
  • Good knowledge about Open Practice Library
  • Availability to travel to visit customers and internal teams across LATAM
  • Fluent in English, Spanish and Portuguese

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