Accounts Payable Operations Lead
hace 1 mes
Job Summary
The Accounts Payable Operations Lead will be responsible for leading the establishment of the Accounts Payable business process outsourcing operations for a multi-national enterprise. Responsibilities include working with the Migration Team on the transition of BPO functions from various markets to Auxis' Costa Rica Service Center, as well as supporting the to-be process design, organizational design, technology deployment to support these operations.
Responsibilities
- Supervise the full range of day-to-day accounts payable operations, primarily focusing on providing timely and accurate services for invoice and expense account and payment processing, exception handling, vendor and inter-departmental communication, issue resolution, employees' development and reporting.
- Develop and maintain relationships with key vendors, negotiating favorable payment terms, discounts, and resolving any vendor-related issues.
- Conduct regular audits and reviews of accounts payable transactions to ensure compliance with regulatory requirements and internal policies.
- Monitor Team Productivity and QA to ensure alignment with operational standards.
- Participate in month-end and year-end closing processes, including preparing accruals, reconciling accounts payable transactions, and generating financial reports.
- Support internal and external audits, providing necessary documentation, addressing audit inquiries, and ensuring compliance with audit requirements.
Team Leadership
- Provide leadership and supervision to the accounts payable team, overseeing their day-to-day activities and ensuring timely and accurate completion of tasks.
- Assign and prioritize workload, monitor progress, and ensure team members meet client-specific targets and deadlines.
- Perform regular huddles to ensure clear goals for work assigned, clearing backlog, and team performance vs operational standards.
- Complete minimum monthly 1:1 with direct reports in order to provide feedback and coaching.
- Provide training, mentoring, and guidance to accounts payable team members, ensuring their professional development and adherence to best practices.
Operational Management
- Analyze accounts payable data, identify trends, and provide insights to management for cost-saving opportunities, process improvements, and vendor management.
- Assist in the development and implementation of accounts payable policies, procedures, and controls to improve efficiency, accuracy, and compliance.
- Prepare Service Levels reports for areas in scope.
- Keep BI data and dashboard updated.
- Create and maintain BI Dashboards to support performance management practices.
- Act as backup for supervisor when needed.
- Stay updated on industry trends, emerging technologies, and regulatory changes related to accounts payable, and recommend and implement process improvements accordingly.
- Identify and implement automation and digitization opportunities to streamline accounts payable processes, reduce manual efforts, and improve productivity.
Key Metrics
Service Delivery
- SLA/SLR Performance
- Team Productivity
Commercial Management
- Client Satisfaction (NPS)
Team Leadership
- Employee Attrition- 20%
- Employee Engagement
- Talent development-
Compliance & Administration
- Security Compliance
- Policy Compliance
- One on Ones
- Performance Evaluations
Skills and Experience
Requirements
- Bachelor's degree in accounting, finance, or a related field.
- Relevant certifications (e.g., Certified Accounts Payable Professional) area is a plus.
- Proven experience (4+ years) in accounts payable or a similar finance role, with progressive responsibilities and at least 2 years in a leadership or supervisory position.
- Thorough knowledge of accounts payable principles, practices, and procedures.
- Proficiency in using accounting software and ERP systems, with advanced Excel skills.
- Strong analytical and problem-solving abilities to address complex payment issues, discrepancies, and process inefficiencies.
- Excellent attention to detail and accuracy, with the ability to work efficiently under tight deadlines.
- Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with stakeholders at various levels.
- Proven track record of driving process improvements, optimizing accounts payable operations, and managing vendor relationships.
- In-depth understanding of financial controls, compliance, and regulatory requirements related to accounts payable.
- Excellent written and verbal communication skills.
- Ability to handle sensitive and confidential information with discretion and maintain a high level of professionalism.
About Auxis
Auxis prioritizes employee growth and development to help you advance your career. Auxis' culture empowers you to be your best in the interest of a common team goal. We are constantly striving to improve our culture and environment and have invested in tools to continue to have better visualization of the pulse of our organization.
Benefits
- Health benefits including medical, vision, and dental.
- Asociacion Solidarista
- Training and development programs
- Employee recognition program
- Paid time off and family-paid leave
- Paid day off for your birthday
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