Accounts Receivable Specialist
hace 1 mes
At World Courier Inc, we are united in our responsibility to deliver exceptional services. As an Accounts Receivable Specialist - Business Operations Expert, you will play a vital role in ensuring timely and efficient payment processing.
About the RoleThis is a full-time opportunity that requires strong analytical and problem-solving skills. You will work closely with our Brokerage team to ensure customers' invoices and back-up documentation are sent in a timely manner.
- Collect payments on World Customs Brokerage and World Courier Inc Invoices.
- Collaborate with Brokerage team to ensure customers invoices and back-up documentations are sent in a timely manner.
- Generate Debit and Credit Memos where needed.
- Work over a broad network of internal departments and customer's organizations to ensure billing, statements, disputes, and returns are completed to the customer's expectation.
- Perform in-depth customer payment analysis to properly record actions required to resolve disputed items; responsible for the activities involving tracing sources of error, correcting billing documentation, and processing final billing.
- Review large and high-profile accounts.
- Maintain frequent contact with internal and external customers in order to address all payments, disputes and return issues are resolved.
- Ensure appropriate and timely processing of requests for the return of customer credit balances.
- Generate reporting to internal & external parties.
We are looking for an experienced professional with a strong background in business administration or similar fields. The ideal candidate should possess excellent communication and interpersonal skills, with the ability to work independently and as part of a team.
- Able to communicate effectively both orally and in writing.
- Knowledge of SAP & IES System.
- Demonstrated ability to resolve issues quickly, problem solve and escalate appropriately.
- Knowledge of general accounting principles.
- Familiarity with credit and collection operations procedures, including reconciliation of A/R activity.
- Strong mathematical and analytical skills.
- Strong organizational skills; attention to detail Knowledge of Microsoft programs; extensive knowledge of Excel.
- Advanced English communication skills.
All team members globally are provided with basic life insurance, personal accident insurance, business travel accident insurance, and EAP resources at no cost. Additional country-specific benefits such as healthcare, sick leave, death and disability, retirement, as well as perks and allowances may be provided.
The estimated salary for this role is $60,000 - $80,000 per year, depending on location and experience.
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