Customer Experience Specialist

hace 4 semanas


Colombia Teleperformance A tiempo completo

We're seeking an exceptional Customer Experience Specialist to join our team. In this role, you will be the primary point of contact for customers, responding to inquiries and providing top-notch service through various communication channels. To excel in this position, you must possess excellent listening skills and be able to address customer needs effectively.

Key Responsibilities:

  • Engage customers through direct and friendly interactions
  • Showcase products and services to boost business growth
  • Maintain confidentiality and handle sensitive customer information with care

Requirements:

  • 90% or higher English language proficiency
  • A positive attitude towards helping others and resolving situations
  • Proactive, responsible, empathetic, and a good listener

What We Offer:

  • Long-term contract
  • Employee fund
  • Volunteer programs
  • Career development plan
  • Life insurance coverage

Salary: The estimated salary for this position is $45,000 - $60,000 per year, depending on location and experience. We are committed to providing competitive compensation packages that reflect the value we place on our employees.



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