Commercial Manager Retail Lead

hace 7 días


Bogotá, Bogotá D.E., Colombia Galderma A tiempo completo

Job Summary

Galderma is seeking a highly experienced Commercial Manager Retail Lead to lead our Key Account & Client Management programs and policies. As a key member of our team, you will provide strategic direction to retain and strengthen client relationships and implement programs and policies that better suit the business objective.

Key Responsibilities

  • Lead Key Account & Client Management programs and policies and provide strategic direction to retain and strengthen client relationships and implement programs and policies that better suit the business objective.
  • Design and develop strategies and policies to ensure high-quality customer service and issue resolution in order to retain current clients.
  • Lead successful deployment of the Key Account & Client Management strategy for all client engagement activities, including identifying client business requirements and preparing proposals and quotations.
  • Define processes and policies related to all verticals of Key Account & Client Management and build industry-specific relationship management activities, including broking, financial planning, asset management, advertising account management, etc.

Requirements
  • 8 to 10 years total experience.
  • 3-6 years as regional manager/channel manager or sales manager.
  • Solid experience leading a team of 4 people minimum.
  • Solid experience in pharmacy channels required.
  • Fluent in English is desired for growth expectations.

About Galderma
Galderma is a leading dermatology company with a unique legacy in dermatology as well as decades of cutting-edge innovation. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermo-cosmetics, and Therapeutic Dermatology. We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day.

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