Empleos actuales relacionados con Customer Experience Lead - Bogotá, Bogotá D.E. - Superside

  • Experience Optimization Lead

    hace 6 días

    Bogotá, Bogotá D.E., Colombia Grupo Falabella A tiempo completo

    **Experience Optimization Lead Position:**Grupo Falabella is looking for an experienced professional to lead our experience optimization efforts.You will be responsible for developing and executing strategies to optimize customer experiences across various touchpoints.Key Responsibilities:Develop and implement experience optimization strategies aligned with...

  • Customer Experience Lead

    hace 2 días

    Bogotá, Bogotá D.E., Colombia Transsion A tiempo completo

    Customer Experience Role Overview As a key member of our team, you will be responsible for enhancing Transsion's service standards and driving exceptional customer satisfaction. This role requires a proactive and customer-focused individual who can improve teamwork efficiency, monitor operational indicators, and address any abnormalities. Key...

  • Global Customer Experience Manager

    hace 5 días

    Bogotá, Bogotá D.E., Colombia Kimberly-Clark Corporation A tiempo completo

    About Our CompanyKimberly-Clark Professional is a leading provider of innovative solutions for businesses, governments, and institutions.We are committed to delivering exceptional customer experiences and are always looking for talented professionals to join our team.Job Description:We are seeking a Senior Customer Support Operations Executive to lead our...

  • Senior Experience Lead

    hace 7 días

    Bogotá, Bogotá D.E., Colombia IZO A tiempo completo

    Welcome to IZO, where we're passionate about delivering exceptional customer experiences. We're currently looking for a skilled Senior Experience Designer to join our team.About the RoleThis is an exciting opportunity to contribute to our mission of creating meaningful connections between businesses and their customers.Analyze and improve experience...

  • Director/Gerente Customer Experience Cx

    hace 1 día

    Bogotá, Bogotá D.E., Colombia Customer Operation Succes S.A.S. A tiempo completo

    Estamos en búsqueda del próximo director o gerente Customer Experience (CX) el cual posea las siguientes competencias: Empatía y orientación al cliente.Comunicación efectiva.Resolución de problemas.Pensamiento analítico.Gestión de proyectos.Requisitos: Experiencia como director o gerente en el cargo especificado.Profesional culminado.Trayectoria en...

  • Customer Experience Sales Manager

    hace 7 días

    Bogotá, Bogotá D.E., Colombia IZO A tiempo completo

    Our team at IZO is dedicated to delivering exceptional Customer Experience. We are seeking a highly skilled CX Account Executive to join our business unit focused on Employee Experience within IZO Corporate.This role requires the ability to manage multiple projects simultaneously, respond quickly to client and team requests, and maintain a proactive approach...

  • Director/Gerente Customer Experience CX

    hace 1 semana

    Bogotá, Bogotá D.E., Colombia CUSTOMER OPERATION SUCCES S.A.S. A tiempo completo

    Estamos en búsqueda del próximo director o gerente Customer Experience (CX) el cual posea las siguientes competencias:1. Empatía y orientación al cliente.2. Comunicación efectiva.3. Resolución de problemas.4. Pensamiento analítico.5. Gestión de proyectos.Requisitos:1. Experiencia como director o gerente en el cargo especificado.2. Profesional...

  • Customer Experience Associate Customer Experience · Bogotá

    hace 4 semanas

    Bogotá, Bogotá D.E., Colombia TourHero Inc. A tiempo completo

    Join Us as Our Customer Experience Hero Job title : Customer Experience Associate Location : Bogotá, Colombia (WeWork Calle 100) Working schedule : 9 am – 6 pm, Monday to Friday. 4 days in the office, with Tuesdays work from home. TourHero is a social travel platform revolutionizing how people explore the world together. We're building an online...

  • Customer Experience Associate Customer Experience · Bogotá

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia TourHero Inc. A tiempo completo

    Join Us as Our Customer Experience Hero Job title : Customer Experience Associate Location : Bogotá, Colombia (WeWork Calle 100) Working schedule : 9 am – 6 pm, Monday to Friday. 4 days in the office, with Tuesdays work from home. TourHero is a social travel platform revolutionizing how people explore the world together. We're building an online...

  • Customer Experience Optimizer

    hace 2 días

    Bogotá, Bogotá D.E., Colombia Kaizen Gaming A tiempo completo

    Kaizen Gaming is committed to delivering world-class gaming experiences through innovative technologies and exceptional customer support.As part of our efforts, we're seeking a highly skilled Quality Control Manager to oversee our customer support operations in Latin America.Key Responsibilities:Lead a team of quality and training analysts to ensure seamless...

  • Director/Gerente Customer Experience CX

    hace 2 días

    Bogotá, Bogotá D.E., Colombia CUSTOMER OPERATION SUCCES S.A.S. A tiempo completo

    Estamos en búsqueda del próximo director o gerente Customer Experience (CX) el cual posea las siguientes competencias: Empatía y orientación al cliente. Comunicación efectiva. Resolución de problemas. Pensamiento analítico. Gestión de proyectos. Requisitos: Experiencia como director o gerente en el cargo especificado. Profesional...

  • Customer Success Lead

    hace 4 semanas

    Bogotá, Bogotá D.E., Colombia Flex AI A tiempo completo

    Flex AI Bogota, D.C., Capital District, Colombia Customer Success Lead We're an early-stage SaaS startup focused on delivering cutting-edge technology to revolutionize our industry. Our team is passionate about solving real-world challenges through innovative solutions, and we're looking for a Customer Success Lead to join us on this journey. If you thrive...

  • Digital Experience Lead

    hace 3 días

    Bogotá, Bogotá D.E., Colombia TP A tiempo completo

    The Digital Experience Lead at TP is responsible for leading the development of digital marketing strategies that drive customer engagement and conversion. This role requires a strong understanding of digital marketing channels, including social media, email, and search engine optimization (SEO).In this position, you will work closely with cross-functional...

  • Customer Experience Strategist

    hace 7 días

    Bogotá, Bogotá D.E., Colombia Genesys A tiempo completo

    Genesys empowers organizations to improve customer loyalty and business outcomes by creating exceptional experiences. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, we deliver the future of Customer Experience (CX) to organizations of all sizes. As a trusted, all-in-one cloud platform, Genesys Cloud accelerates growth for...

  • Customer Experience Director

    hace 4 días

    Bogotá, Bogotá D.E., Colombia Cloud9 A tiempo completo

    Cloud9: Revolutionizing Hospitality Customer SuccessThe Head of Customer Success role at Cloud9 is a mission-critical position that requires a seasoned leader to drive customer experience strategy and scale the customer success team. The ideal candidate will have 7+ years of leadership experience in customer success, guest experience, or hospitality service...

  • Customer Experience Strategist

    hace 6 días

    Bogotá, Bogotá D.E., Colombia Izo Group A tiempo completo

    About the Role: We are seeking a highly skilled Customer Experience Strategist to join our team at Izo Group. The ideal candidate will have a strong background in customer experience and be passionate about improving it.Job Description:The Customer Experience Strategist will play a key role in designing measurement models for various consulting projects...

  • Customer Experience Strategist

    hace 6 días

    Bogotá, Bogotá D.E., Colombia Transsion A tiempo completo

    Customer Experience StrategistWe are looking for a Customer Experience Strategist to enhance Transsion's service standards and drive exceptional customer satisfaction.The ideal candidate will have a proactive approach, excellent communication skills, and the ability to work in a dynamic environment.Key Responsibilities:Team Efficiency & Operations: Improve...

  • Manager - Customer Experience

    hace 4 semanas

    Bogotá, Bogotá D.E., Colombia Sutherland A tiempo completo

    At Sutherland, we create exceptionally engineered brand experiences that are a perfect match for the real people (and real moments) they're made for.We do that by combining human-centered design with the scale & accuracy of real-time analytics, AI, cognitive technology, and automation.Job Description Sutherland is seeking an organized and reliable person to...

  • Customer Experience Advisor

    hace 4 días

    Bogotá, Bogotá D.E., Colombia 1160 Kyndryl Colombia SAS A tiempo completo

    About the RoleWe are seeking a Customer Experience Advisor to join our dynamic team. As a Customer Technology Advisor, you will be responsible for providing exceptional customer experiences by leveraging your technical and solution expertise to drive targeted opportunities and exceed customer expectations.You will work closely with our Kyndryl Consult...

  • Customer Service Team Lead

    hace 5 horas

    Bogotá, Bogotá D.E., Colombia Trackman A tiempo completo

    As the Customer Service Team Lead, you will oversee the daily operations of the customer service team, ensuring high-quality service delivery and customer satisfaction.You will be responsible for managing and training customer service specialists, implementing best practices, and continuously improving our support processes.This role requires strong...

Customer Experience Lead

hace 2 semanas

Bogotá, Bogotá D.E., Colombia Superside A tiempo completo

We're looking for a Customer Experience Lead to join our team at Superside As a key member of our customer success team, you will be responsible for owning and growing a portfolio of SMB customers, ensuring they get maximum value from our creative acceleration platform.

What You'll Do
  1. Owning and growing a portfolio of SMB customers
  2. Leading customers through onboarding, training, and adoption
  3. Identifying opportunities to expand services and drive customer growth
  4. Partnerships with creative, operations, and support teams to resolve issues and optimize outcomes

About Us

We're a natively remote company that enables us to attract the best talent no matter where they are. We've built a platform that combines top-tier creative talent from around the world with purpose-built technology and the rigor of design ops.