Cloud Platform Support Engineer

hace 2 semanas

Bogotá, Bogotá D.E., Colombia Amadeus A tiempo completo

Job Title

Cloud Platform Support Engineer

** Resumes must be in English **

About Your Business Area/Department:

We are part of Airport IT, providing support to numerous airports globally. Our portfolio includes various products utilized in airport operations, such as Flight Information Systems, Airport Operations Systems, and biometric solutions. The Airport IT sector encompasses a range of applications designed to manage flights, resources, and information displays, alongside numerous software solutions aimed at optimizing critical airport activities. This role offers insight into the intricate operations of an airport, highlighting the complexities involved in synchronizing thousands of individuals through elaborate processes, the challenges faced by IT teams, and the significant enhancements we develop and implement.

The Development and Platform Enablement team is responsible for:

Implementing and maintaining applications hosted on AWS and Azure cloud platforms.

Conducting system administration tasks on both Windows and Linux environments.

Automating operational and release activities through scripting.

Providing production support for cloud-hosted applications.

Summary of the Role:

We are seeking a Cloud Platform Support Engineer to oversee the maintenance and production support of cloud-hosted applications. The ideal candidate will investigate, troubleshoot, and resolve technical issues on the platforms, support release activities for various cloud applications, coordinate with different teams, and conduct proof of concepts for new and emerging technologies.

In this role, you will:

  • Handle platform incident requests and perform health checks on various systems daily.
  • Release software components weekly and automate various manual tasks.
  • Propose enhancements to existing operational processes.

About the Ideal Candidate:

  • Education requirement: Engineering degree (mandatory or preferred).
  • Minimum of 4 years of experience with OpenShift, Java, Linux, JBoss, Apache, and Kubernetes.
  • Strong understanding of certificates.
  • Basic knowledge of networking concepts.
  • Able to multitask and work flexible hours.
  • Experience in the airport or travel sector is advantageous.
  • Willingness to travel (less than 5% per year).

Working at Amadeus, you will find:

A critical mission and purpose - At Amadeus, you will be at the forefront of shaping the future of travel, engaged in a mission of significant importance.

A truly global DNA - Amadeus operates on a global scale, reflected in our workforce, business operations, and organizational culture.

Great opportunities to learn - Continuous learning is a core value at Amadeus, facilitated through on-the-job training, formal educational programs, and daily interactions with colleagues.

A caring environment - We prioritize a supportive workplace that nurtures both professional growth and personal well-being.

A complete rewards offer - Amadeus provides competitive remuneration packages, including salary, bonuses, equity, and comprehensive benefits.

A flexible working model - We empower our employees to perform their best work in a manner that suits them.

A diverse and inclusive community - Our commitment to diversity drives innovation, creativity, and collaboration within our organization.

A Reliable Company - Trust and reliability are fundamental values that guide our actions and foster enduring relationships with customers, partners, and employees.

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