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Cloud Platform Support Engineer

hace 2 meses


Bogotá, Bogotá D.E., Colombia Amadeus A tiempo completo

Job Title

Cloud Platform Support Engineer

** Resumes must be in English **

About Your Business Area/Department:

We are part of Airport IT, providing support to numerous airports globally. Our diverse range of products is utilized in airport operations, including systems for flight information, airport management, and biometric solutions. The IT landscape of airports encompasses various applications designed to oversee flights, manage both fixed and mobile resources, and display information across public and private channels. You will gain insight into the intricate workings of airport ground operations, where thousands of individuals are coordinated through complex processes, highlighting the challenges faced by IT teams and the vital enhancements we implement.

The Development and Platform Enablement team is responsible for:

Implementing and maintaining applications hosted on AWS and Azure cloud environments.

Conducting system administration tasks on both Windows and Linux platforms.

Automating operational and release processes through scripting.

Providing production support for cloud-hosted applications.

Summary of the Role:

We are seeking a Platform Engineer to oversee the maintenance and production support of cloud-hosted applications. The ideal candidate will investigate, troubleshoot, and resolve technical issues on the platforms, support release activities for various cloud applications, collaborate with different teams, and conduct proof of concepts for new and emerging technologies.

In this role, you will:

  • Handle platform incident requests and perform health checks on various systems daily.
  • Manage the release of software components and automate manual tasks weekly.
  • Propose enhancements to existing operational processes.

About the Ideal Candidate:

  • Education requirement: Engineering degree (must or preferred).
  • A minimum of 4 years of experience with OpenShift, Java, Linux, JBoss, Apache, and Kubernetes.
  • Strong understanding of certificates.
  • Basic knowledge of networking concepts.
  • Able to multitask and work flexible hours.
  • Experience in the airport or travel industry is advantageous.
  • Willingness to travel (