Bilingual Appointment Representative

hace 4 semanas


Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

Job Description

This is a remote position. Schedule: 40 hours a week, Monday to Friday, 10 am to 7 pm EST (includes 1 hr unpaid break).

As a Call Center Representative specializing in appointment setting, you will play a crucial role in the company's growth strategy. You will connect potential customers with innovative solar solutions, using your persuasive communication skills to generate leads and set quality appointments. This position offers a unique opportunity to contribute to the renewable energy movement while developing valuable sales skills in a booming industry.

Key Responsibilities:
• Conduct outbound calls to potential customers using provided lead lists
• Handle inbound inquiries about solar energy solutions professionally and efficiently
• Engage prospects using a provided script while maintaining natural conversation flow
• Qualify leads by gathering key information on energy usage and property details
• Schedule appointments for sales representatives to conduct in-home consultations
• Maintain accurate records in the CRM system (Go High Level) for all customer interactions
• Meet or exceed daily and weekly appointment setting targets
• Participate in ongoing training to enhance product knowledge and refine sales techniques
• Overcome objections and educate potential customers on the benefits of solar energy

Requirements:
• Excellent verbal communication skills with a talent for persuasive dialogue
• Bilingual (English and Spanish)
• Previous experience in call center, telemarketing, or appointment setting roles required
• Proficiency with CRM systems, particularly Go High Level (training provided)
• Basic understanding of solar energy concepts (comprehensive training will be provided)
• Strong listening skills and ability to handle objections effectively
• Self-motivated with a positive, can-do attitude
• Comfortable working in a fast-paced, target-driven environment
• Reliable high-speed internet connection and quiet home office space for remote work
• Ability to work full-time (40 hours per week) on a Monday to Friday schedule
• Passion for renewable energy and environmental sustainability
Experience in the solar industry is highly preferred.



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