Regional Operations Strategy Executive
hace 2 semanas
This role is designed for an experienced professional to join Citigroup Inc.'s LATAM Markets Operations Transformation team. The position will be responsible for leading the planning and implementation of key Operations strategies and initiatives in the region, collaborating with LATAM Operations senior management as well as Technology and other key stakeholders.
Key Responsibilities- Identify project resources, monitor work, and budget to mitigate risks.
- Ensure satisfactory completion of daily project operations, including regulatory requirements, for existing and new clients.
- Develop, implement, and track KPIs (key performance indicators) and SLAs (service level agreements) for the group.
- Recommend and implement new systems and enhancements to securities processing procedures.
- Analyze and develop solutions to issues related to securities processing or hedge fund activities.
- Conduct discovery and due diligence activities with clients to meet their needs.
- Assess service quality and identify areas for improvement.
- Advise and coach new/lower level personnel.
The ideal candidate should possess:
- Fluent English and Spanish language skills.
- 6-10 years of relevant experience.
- A comprehensive understanding of how own area and others integrate to contribute towards achieving business objectives.
Education: Bachelor's Degree/University degree or equivalent experience. Master's degree preferred. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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