Bilingual Customer Service Specialist
hace 6 días
Job Overview:
Movate Technologies Services Limited seeks a skilled Bilingual Customer Service Specialist to provide exceptional support to customers through various channels. The ideal candidate will possess excellent communication skills, both written and verbal, and have a proven track record of delivering world-class customer experiences.
Key Responsibilities:
- Respond to customer inquiries via phone, chat, and email in a timely and professional manner
- Resolve customer issues efficiently and effectively, ensuring complete satisfaction
- Collaborate with internal teams to coordinate responses and escalate complex cases as needed
Requirements & Qualifications:
- B2/B2+ proficiency in English and Portuguese languages
- Minimum 6 months of experience in customer service
What We Offer:
A dynamic work environment that fosters growth and development, along with opportunities to make a meaningful impact on customer satisfaction.
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