Unity Engine Support Technical Specialist
hace 1 mes
About the Role
We're seeking a skilled Senior Software Engineer to join our Unity Engine Support team. As a technical specialist, you'll provide expert-level support to customers across various industries, helping them overcome complex technical challenges.
Responsibilities
- Collaborate with colleagues to ensure seamless team success and foster excellent relationships between the Engine Support team and other departments within Unity.
- Help train and mentor new or less experienced team members, promoting knowledge sharing and growth.
- Efficiently provide technical solutions across Unity's deployment platforms and various applications.
- Solve customer problems via online ticketing and communication mediums.
- Maintain accurate records of customer interactions and track progress on outstanding issues.
Requirements
- C# and/or C++ experience, with a strong understanding of debugging and profiling techniques.
- A willingness to learn new skills and areas of Unity, staying up-to-date with the latest features and advancements.
- Excellent problem-solving skills, with a passion for troubleshooting and resolving complex technical issues.
- Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
Additional Information
This is a permanent position, with opportunities for professional growth and development. Travel is not required, but attending conferences and visiting customers may be part of the role. The salary range for this position is $120,000 - $180,000 per year, depending on location and experience.
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