Healthcare Support Specialist

hace 2 semanas


Pereira, Risaralda, Colombia Tuyo Health A tiempo completo

Company Overview

Tuyo Health is revolutionizing healthcare by offering personalized telemedicine services that address the root causes of health issues. Our holistic approach caters to the unique needs of patients, making us a leader in the industry.

Salary

COP $2'880.000 per month, with performance-based perks and opportunities for growth. This role is full-time, 40 hours per week, allowing you to work from home (anywhere in Colombia).

Job Description

As a Healthcare Support Specialist, you will be essential in guiding patients through their health journey with personalized support. Your responsibilities include becoming an expert on our services to inform potential patients and assist them in navigating our platform. You will also support patients from start to finish on their journey with us through various communication channels, collaborate closely with the management and clinical team to deliver seamless care, and maintain accurate and confidential patient records.

Required Skills and Qualifications

We are looking for candidates with fluency in Spanish and English (advanced level required), at least 6-12 months of experience in customer service, and prior experience in healthcare is a plus. A high school diploma is required; any health-related certifications are a plus. Passion for health and wellness, excellent communication skills, and being a people person who can listen well, explain things well, and troubleshoot problems easily are all essential qualities for this role.

Benefits

Tuyo Health offers a supportive work environment, opportunities for growth and career development, and a competitive salary package. As a full-time employee, you will receive a monthly salary of COP $2'880.000, plus performance-based perks.

Estimated Salary: COP 2,880,000 per month.



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