SAP Basis Technical Expert

Join a dynamic and innovative company as a SAP Basis Technical Expert - Solution Delivery. As a key member of our team, you will play a crucial role in delivering high-quality SAP solutions to our clients.

• Govern and ensure high application availability and uptime for production and non-production environments with best-in-class secure and resilient architecture.
• Deliver best-in-class technical operations services for SAP Platform used across the globe by addressing issues and delivering tasks related to SAP Basis.
• Coordinate with infrastructure and network teams for supporting hardware, network, OS, DB, storage operations, back-ups, certificate handlings, etc.
• Governing database operations and leading architectural activities like designing table partitioning strategy/architecture to analyzing and fixing performance issues along with proactive performance tunings.
• Regular setup, troubleshooting, and monitoring tasks associated with terminations, dumps, lock entries, transport management, SAP GUI logon issues, SSO-AD integrations, RFC/Web Services/other connectors, issues of work processes and batch jobs, app server balancing, etc.
• Delivering NetWeaver (ABAP+JABA) operations, client operations like client copies, system refreshes, etc. (including pre and post-processing tasks), transport management, SAP Notes implementations, outputs management, interface administrations, job scheduling and administrations.
• Implementing and maintaining Solution Manager with operational extensions for incident management (with SAP), change management (ChaRM), event management, various monitoring options, Service Requests delivery from SAP/Partners, etc.
• Implementing, managing, and regularly updating 3rd-party add-ons in SAP solution for GGH including in collaboration with relevant internal and external teams.
• Design, setup, plan testing, and follow-ups on Disaster Recovery for SAP landscape.
• Coordinate and work with SAP Security team for user administration and security issues when needed.
• Troubleshoot day-to-day issues related to platform health and standards as well as other delivery issues that may need SAP Basis interventions.
• Work with internal and external project team members to deliver various project milestones as per agreed plans.
• Lead the planning and delivering SAP upgrades, Cloud migration, patching activities, and technical operations.
• Govern SAP Basis deliverables from SAP under SAP Rise agreement and other Partners for delivery of their identified responsibilities. Work with SAP to plan upgrades, deliver, and action regular analysis like EWA, etc., troubleshoot critical incidents, implement best practices, and guidelines related to the administration, configuration, and maintenance of SAP systems.
• Plan and implement Landscape and Release Management best practices.
• Govern and ensure most up-to-date architecture with best possible patch level compliance (OS, DB, Security, etc.), version compliance from overall architecture perspective. Drive awareness of architectural gaps and technical issues from security and technical operations perspective. Participate in integration architecture design and delivery.
• Demonstrate technology thought leadership by evaluating new technologies and platforms to identify opportunities for improving the SAP environment, developing SAP technology roadmap for SAP Basis area in line with organization's system requirements and SAP product developments. Drive best utilization of SAP investments especially on Solution Manager.
• Ensure high-quality, up-to-date architecture documentation and reliable knowledge base for SAP Basis area. Create and maintain documentation on system configurations, maintenance processes, and schedules.
• Drive continuous operational excellence by creating reports, analyzing, and interpreting data, tracking SLAs and recurring issues, etc. Analyze trends based on key issues identified through report and feedbacks. Identify underlying problem areas and work towards fixing the same for both technical solution as well as service delivery processes.
• Identify and implement innovation and automation opportunities for delivery/monitoring and day-to-day system governance processes; implement right toolsets, make most out of SAP Solution manager investments, identify opportunities to reduce TCO for SAP, drive the function to become more scalable to meet business growth at rapid pace.