Global Payment Solutions Specialist
hace 3 días
Nuvei is a Canadian fintech company accelerating the business of clients worldwide. Our modular, flexible, and scalable technology allows leading companies to accept next-gen payments, offer all payout options, and benefit from card issuing, banking, risk, and fraud management services.
SalaryThe estimated salary for this position is $40,000 - $60,000 per year, depending on experience and qualifications.
Job DescriptionA Client Support Specialist is a friendly, diligent, and tech-savvy professional with availability during business hours. This role involves providing exceptional customer experience by addressing inquiries using phone in a support-center environment.
Key Responsibilities:- Shifts: 24/7
- Provide exceptional customer service and technical support
- Leverage documentation and support resources to perform with precision
- Rely on professionalism and tact to resolve occasionally critical or difficult situations
- Ensure timely and effective resolution of customer service and payment requests
- High school diploma or equivalent
- Fluent in English & Spanish
- Working Language: English (written and spoken)
Nuvei offers a wide variety of benefits, including medical insurance, paid vacation time, paid sick time, and a hybrid working environment.
Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace.
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