Global Payment Solutions Specialist

hace 3 días


Bogotá, Bogotá D.E., Colombia Nuvei A tiempo completo
About Nuvei

Nuvei is a Canadian fintech company accelerating the business of clients worldwide. Our modular, flexible, and scalable technology allows leading companies to accept next-gen payments, offer all payout options, and benefit from card issuing, banking, risk, and fraud management services.

Salary

The estimated salary for this position is $40,000 - $60,000 per year, depending on experience and qualifications.

Job Description

A Client Support Specialist is a friendly, diligent, and tech-savvy professional with availability during business hours. This role involves providing exceptional customer experience by addressing inquiries using phone in a support-center environment.

Key Responsibilities:
  • Shifts: 24/7
  • Provide exceptional customer service and technical support
  • Leverage documentation and support resources to perform with precision
  • Rely on professionalism and tact to resolve occasionally critical or difficult situations
  • Ensure timely and effective resolution of customer service and payment requests
Qualifications:
  • High school diploma or equivalent
  • Fluent in English & Spanish
  • Working Language: English (written and spoken)
Benefits

Nuvei offers a wide variety of benefits, including medical insurance, paid vacation time, paid sick time, and a hybrid working environment.

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace.



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