Technical Solutions Expert

hace 3 semanas


Bogotá, Bogotá D.E., Colombia INGEPSY A tiempo completo
Job Overview

Solutions Architect - (Datech Draftsight) - MCA

  • Maintain and expand relationships with key customers, resellers, and Dassault Systems.

About the Job

The Solutions Architect Datech Draft Sight SA / SC for our MCA (Multi Country Area) organization will direct and coordinate Pre-Sales, Post-Sales, Consulting & Technical Support services activities and provide expertise to customers together with the partners and Dassault Systems by performing technical discussions, solution demonstrations, deployment and installation, mentoring, implementation, maintenance to position and adoption of Draftsight portfolio.

Organize and conduct enablement activities such as solution and workflow presentations, trainings / mentoring, workshops, webinars, seminars covering Unity and Datech solutions products for resellers and their customers.

Key Responsibilities

  1. Analyze customer enquiries and map / develop solutions for Draftsight.
  2. Organize and deliver training courses and mentoring sessions for Draftsight related solutions.
  3. Delve product presentations to customers (in-house, fairs etc.) and tradeshows, webinars etc.
  4. Pursue online training courses (internet) for sales partners and their customers.
  5. Support project tasks for customer projects (billable).
  6. Lend a hand to Datech staff with Dassault Systems product related topics.
  7. Create, document and publish hard and software benchmarks in the Dassault Systems environment.
  8. Author product-specific articles for in-house and external professional media (e.g. Datech Portal).
  9. Actively participate in marketing initiatives conducted by Datech Business Unit for technical, application purposes.
  10. Carry out other additional duties as assigned.

Requirements

We're looking for a highly skilled and motivated individual with excellent analytical and problem-solving skills, strong communication abilities, and experience in working with CAD systems and their applications.

Bachelor's degree in engineering, math, or a related field / equivalent applicable Experience.

Proficient in English (level B2 or higher) required.

Knowledge and / or experience of Draftsight and other competitor solutions.

A proven track record of customer-centric service, either technical pre-sales or consultancy, and team-first approach.

Experience in setting up and moderating customer meetings focused on the technical discovery and communicating the outcome to internal stakeholders.

Experience using Draftsight, and other CAD solutions in productions and / or other solution selling roles.

In-depth understanding and knowledge of current IT landscape and technology (Networks, operating Systems, internet, database, scripting, cloud, etc.).

Experience working in either manufacturing, architecture, engineering or construction.

Knowledgeable on principles, practices and techniques of project management.

Proven strong negotiation skills and persuasion to align resellers and end-users towards Dassault Systems strategy and collaborative solutions.

Proven persistence and resilience in a technical high growth software industry.

A team player with a strong customer orientation.

Excellent communication and presentation skills.

Additional Requirements

A bachelor's degree in a relevant field or equivalent experience is required.

Certifications and training in areas like API and programming languages are beneficial but not essential.

What We Offer

INGEPSY offers an exciting opportunity for professional growth and development with access to world-class tools and technologies, opportunities to work on challenging projects and collaborate with talented colleagues, competitive compensation and benefits package including comprehensive health insurance, generous time off, and a range of additional perks.

Estimated Salary: $120,000 - $150,000 per annum based on location and experience.



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