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Contribute to the overall success of our infrastructure operations in Canada and globally, ensuring system-level support for production-critical systems, development environments, implementation support, and user acceptance testing on a global basis.
This role involves providing technical assistance to users, preventing problems in a 24/7 production environment, systems capacity planning, and recommending solutions to overcome resource constraints.
Key responsibilities include systems-level software installation and updates, specific individual goals, plans, and initiatives executed or delivered in support of business strategies and objectives.
E nsure all activities conducted follow governing regulations, internal policies, and procedures.
The ideal candidate will champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
