Beauty and Wellness Industry Advocate

hace 2 semanas


Colombia Artistongo A tiempo completo

About Us
ArtistOnGo.com is a rental management platform designed for beauty and wellness professionals, as well as salon and suite owners. Our platform empowers beauty professionals and salons by providing them with all the necessary resources for finding the right match and managing day-to-day rental operations.

The Role

  • We are seeking a highly skilled Customer Service Executive to join our team. In this role, you will play a pivotal part in delivering exceptional service to hairstylists and salon owners using our platform.

Your Responsibilities:

  • Serve as the main point of contact for hairstylists and salon owners, addressing inquiries, concerns, and feedback via various communication channels.
  • Resolve customer issues and complaints promptly and effectively, demonstrating empathy and professionalism in all interactions.
  • Provide assistance with onboarding new users to the platform, guiding them through the registration process, and offering support as needed.
  • Train new artists and salons on the platform.
  • Collaborate closely with internal teams including Operations, Marketing, and Technical Support to escalate and resolve complex issues in a timely manner.

You'll Get:

  • A competitive salary of $65,000 per year.
  • A unique opportunity to transform an industry.
  • An entrepreneurial culture and working with leadership.
  • Opportunities to grow and advance your career.
  • High incentives and equity.


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