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Bilingual Operations Supervisor
hace 1 mes
Join our WOLFPACK
At SOLVO GLOBAL, we are actively seeking individuals interested in growth, learning, and becoming part of a success-oriented team.
Seize this opportunity
**Senior Supervisor**
**Location**: Medellin ON SITE
**Schedule**: Full availability.
**Job Summary**:
**Responsibilities**:
- Lead, coach, develop, and motivate a team of 15-20 direct reports, providing guidance in delivering exceptional customer service in the beauty sector
- Foster a culture of accountability, continuous improvement, and personal excellence while emphasizing the unique challenges and nuances of the beauty industry
- Collaborate with other functional areas within the organization, such as quality assurance, training, and recruiting, to implement beauty-specific strategies and best practices
- Act as a brand ambassador for the account, demonstrating a comprehensive understanding of their products, services, and brand values
- Implement strategies to maintain acceptable attrition levels within the beauty department, understanding the unique challenges and demands of the beauty industry
- Other duties as assigned, with a focus on utilizing your beauty expertise to enhance the team's performance and customer satisfaction
**BENEFITS**:
- Permanent contract
- Stability and an excellent working environment.
- Opportunities for career and professional growth.
- Competitive salary with additional bonus for performance.
- Free courses at our Solvo University (Excel, Power BI, English, etc).
- Access to psychological counseling and helpline.
- Discount at the gym (SmartFit).
And that's just a glimpse - we have much more in store for you
Tipo de puesto: Tiempo completo, Indefinido
Salario: $4.000.000 - $4.400.000 al mes
Idioma:
- Inglés (Obligatorio)
