Workforce Security Screening Consultant

hace 1 semana


Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo

Job Summary

We are seeking a highly skilled Workforce Security Screening Consultant to join our team at ScotiaGBS in Bogota, Colombia. As a key member of our workforce security screening team, you will be responsible for providing a consistent and timely approach for Workforce Security Screening (WSS) review and adjudication activities.

Key Responsibilities

  • Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
  • Initiate ongoing screening for active workers as required.
  • Collaborate with key stakeholders throughout the workforce security screening process.
  • Assess and interpret the level of complexity of WSS files that require adjudication (Tier I, II, and III), escalate as required.
  • Conduct Tier I review (identify discrepancies and errors) and adjudication (FTE and contingent workers as required).
  • Monitor, track, and report on WSS activities and KPIs to identify trends and program improvement opportunities.
  • Train new team members on processes and procedures.
  • Ensure proper usage of knowledge management and case management tools to effectively respond to, document, and monitor WSS activities.
  • Determine and communicate start dates as required.
  • Prepare rescind offer correspondence and track candidate status in Success Factors.
  • Connect with candidates for supporting documentation as required.
  • Act as a subject matter expert on WSS and Work Permit activities and attend regular meetings with key stakeholders to support program updates.
  • Seek opportunities to improve departmental processes and customer service by identifying service deficiencies and recommending solutions to Senior Manager, Hiring & Onboarding.
  • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.

Requirements

  • Post-secondary degree in Human Resources or Business or pursuing an education in a related field.
  • CHRP designation (or in pursuit of) an asset.
  • Knowledge of HR transactions.
  • Risk management mindset.
  • Deep understanding of Bank policies and procedures.
  • Strong written and verbal communication skills.
  • Strong relationship management and interpersonal skills.
  • Strong judgment and problem-solving skills.
  • Strong analytical and strategic thinking skills.
  • Strong Excel knowledge in formulas and pivot tables.
  • Attentive to details and deadlines.
  • Proven teamwork capabilities.
  • Flexibility and ability to adapt to changing work environments.
  • Ability to maintain confidentiality.

About ScotiaGBS

Scotiabank Group company located in Bogota, Colombia, created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. We offer an inclusive, positive work environment and competitive benefits.

What We Offer

  • Inclusive and positive work environment.
  • Competitive benefits.


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