Workforce Security Screening Consultant
hace 7 días
We are seeking a highly skilled Workforce Security Screening Consultant to join our team at ScotiaGBS in Bogota, Colombia.
Job Summary
The successful candidate will be responsible for providing a consistent and timely approach for Workforce Security Screening (WSS) review and adjudication activities, including screening administration, responding to inquiries, and reporting. This role also provides support for program and process escalations, interaction with the screening vendor, and interaction with other key stakeholders as required.
Key Responsibilities
- Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
- Initiate ongoing screening for active workers as required.
- Collaborate with key stakeholders throughout the workforce security screening process.
- Assess and interpret the level of complexity of WSS files that require adjudication (Tier I, II, and III), escalate as required.
- Conduct Tier I review (identify discrepancies and errors) and adjudication (FTE and contingent workers as required).
- Monitor, track, and report on WSS activities and KPIs to identify trends and program improvement opportunities.
- Train new team members on processes and procedures. Continuously improve the training experience and update desktop procedures, training guides, and job aids as necessary.
- Ensure proper usage of knowledge management and case management tools to effectively respond to, document, and monitor WSS activities.
- Determine and communicate start dates as required.
- Prepare rescind offer correspondence and track candidate status in Success Factors.
- Connect with candidates for supporting documentation as required.
- Act as subject matter expert on WSS and Work Permit activities and attend regular meetings with key stakeholders to support program updates.
- Seek opportunities to improve departmental processes and customer service by identifying service deficiencies and recommending solutions to Senior Manager, Hiring & Onboarding.
- Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursue effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk, and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, and the Guidelines for Business Conduct.
- Champion a high-performance environment and implement a people strategy that attracts, retains, develops, and motivates their team by fostering an inclusive work environment; communicating vision/values/business strategy and managing succession and development planning for the team.
Requirements
- 1-2 years of experience in the HR field, with knowledge of Onboarding processes.
- You are passionate about service.
- Post-secondary degree in Human Resources or pursuing education in a related field (Nice to have).
- CHRP designation (or in pursuit of) is an asset.
- Knowledge of HR transactions.
- Deep understanding of Bank policies and procedures.
- Strong written and verbal communication skills.
- Strong relationship management and interpersonal skills.
- Strong judgment and problem-solving skills.
- Strong analytical and strategic thinking skills.
- Strong Excel knowledge in formulas and pivot tables.
- Attentive to details and deadlines.
- Proven teamwork capabilities.
- Flexibility and ability to adapt to changing work environments.
- Ability to maintain confidentiality.
Location
Bogota, Colombia
Scotiabank is a leading financial institution with a strong presence in Colombia. We offer a dynamic and inclusive work environment, competitive benefits, and opportunities for growth and development.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about service and have the skills and experience required for this role, we encourage you to apply.
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