Workforce Security Screening Consultant

hace 4 semanas

Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo
Job Title: Workforce Security Screening Consultant

We are seeking a highly skilled and detail-oriented Workforce Security Screening Consultant to join our team at ScotiaGBS. As a key member of our team, you will be responsible for providing a consistent and timely approach for Workforce Security Screening (WSS) review and adjudication activities.

Key Responsibilities:
  • Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships.
  • Initiate ongoing screening for active workers as required.
  • Collaborate with key stakeholders throughout the workforce security screening process.
  • Assess and interpret the level of complexity of WSS files that require adjudication (Tier I, II, and III), escalate as required.
  • Conduct Tier I review (identify discrepancies and errors) and adjudication (FTE and contingent workers as required).
  • Monitor, track, and report on WSS activities and KPIs to identify trends and program improvement opportunities.
  • Train new team members on processes and procedures. Continuously improve the training experience and update desktop procedures, training guides, and job aids as necessary.
  • Ensure proper usage of knowledge management and case management tools to effectively respond to, document, and monitor WSS activities.
  • Determine and communicate start dates as required.
  • Prepare rescind offer correspondence and track candidate status in Success Factors.
  • Connect with candidates for supporting documentation as required.
  • Act as a subject matter expert on WSS and Work Permit activities and attend regular meetings with key stakeholders to support program updates.
  • Seek opportunities to improve departmental processes and customer service by identifying service deficiencies and recommending solutions to Senior Manager, Hiring & Onboarding.
  • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
Requirements:
  • 1-2 years of experience in the HR field, with knowledge of Onboarding processes.
  • You are passionate about service.
  • Post-secondary degree in Human Resources or pursuing education in a related field (Nice to have).
  • CHRP designation (or in pursuit of) is an asset.
  • Knowledge of HR transactions.
  • Risk management mindset.
  • Deep understanding of Bank policies and procedures.
  • Strong written and verbal communication skills.
  • Strong relationship management and interpersonal skills.
  • Strong judgment and problem-solving skills.
  • Strong analytical and strategic thinking skills.
  • Strong Excel knowledge in formulas and pivot tables.
  • Attentive to details and deadlines.
  • Proven teamwork capabilities.
  • Flexibility and ability to adapt to changing work environments.
  • Ability to maintain confidentiality.

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