Workforce Security Screening Consultant
hace 5 días
Job Summary
We are seeking a highly skilled Workforce Security Screening Consultant to join our team at Scotiabank. As a key member of our organization, you will be responsible for providing a consistent and timely approach for Workforce Security Screening (WSS) review and adjudication activities.
Key Responsibilities
- Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
- Initiate ongoing screening for active workers as required.
- Collaborate with key stakeholders throughout the workforce security screening process.
- Assess and interpret the level of complexity of WSS files that require adjudication (Tier I, II, and III), escalate as required.
- Conduct Tier I review (identify discrepancies and errors) and adjudication (FTE and contingent workers as required).
- Monitor, track, and report on WSS activities and KPIs to identify trends and program improvement opportunities.
- Train new team members on processes and procedures. Continuously improve the training experience and update desktop procedures, training guides, and job aids as necessary.
- Ensure proper usage of knowledge management and case management tools to effectively respond to, document, and monitor WSS activities.
- Determine and communicate start dates as required.
- Prepare rescind offer correspondence and track candidate status in Success Factors.
- Connect with candidates for supporting documentation as required.
- Act as a subject matter expert on WSS and Work Permit activities and attend regular meetings with key stakeholders to support program updates.
- Seek opportunities to improve departmental processes and customer service by identifying service deficiencies and recommending solutions to Senior Manager, Hiring & Onboarding.
- Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
Requirements
- 1-2 years of experience in the HR field, with knowledge of Onboarding processes.
- You are passionate about service.
- Post-secondary degree in Human Resources or pursuing education in a related field (Nice to have).
- CHRP designation (or in pursuit of) is an asset.
- Knowledge of HR transactions.
- Risk management mindset.
- Deep understanding of Bank policies and procedures.
- Strong written and verbal communication skills.
- Strong relationship management and interpersonal skills.
- Strong judgment and problem-solving skills.
- Strong analytical and strategic thinking skills.
- Strong Excel knowledge in formulas and pivot tables.
- Attentive to details and deadlines.
- Proven teamwork capabilities.
- Flexibility and ability to adapt to changing work environments.
- Ability to maintain confidentiality.
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