Lead - Customer Experience

Job Description The main job of a Quality Lead is to manage the productivity of QA and aid in their effectiveness.He/she should be conducting transaction auditing sessions and JMS sessions for Q-reps. He/she must keep the QAs motivated and working as a team, making sure each member understands company policies and guidelines.Associate Managers should possess...

As a Senior Team Lead, Service Delivery at TTEC, you will be the driving force behind delivering exceptional customer experiences. Our team is dedicated to making customers happy, and we're looking for someone to join us in this mission.About the RoleThis role involves leading a team of skilled professionals who work together to provide world-class service...

Customer Service Team Lead Location CO-Barranquilla Posted Date 26 minutes ago(12/14/2023 4:27 PM) Job ID 2023-3012 # Positions 2 Category Business Support Job Summary The Team Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to...

Job Overview">We are seeking an experienced Customer Experience Leader to join our team at UnifyCX. As a key member of our operations team, you will be responsible for overseeing and directing the operations for one of our most complex clients.Your primary objective will be to ensure high-quality performance and effective operations while serving our...

About the RoleWe are looking for a highly motivated Customer Support Specialist to join our team at Movate. In this role, you will have the opportunity to develop your skills and expertise while providing exceptional support to our customers.Main Responsibilities:Provide top-tier customer support by leveraging product knowledge and customer service...

At Wear The Shield, we're an exciting and rapidly expanding E-Commerce brand with a strong presence in the market.We're looking for top-tier Customer Service Representatives to join our dynamic team where growth opportunities are abundant.Benefits$3-$4 USD per hour payPaid Time OffComprehensive Health & Dental InsuranceHoliday BonusFlexible Work-from-Home...

Job SummaryThe Guest Services Representative plays a vital role in ensuring exceptional customer experiences for our valued guests and employees. This dynamic individual will be responsible for handling high volumes of incoming calls, addressing inquiries, managing complaints, and resolving customer service issues with finesse.Key ResponsibilitiesAnswer and...

**Job Overview**Auxis seeks a highly skilled Customer Service Team Lead to provide professional business and customer service support, both individually and as part of a project team. The successful candidate will focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The Team Lead will provide...

Job Description OverviewWe are looking for a skilled Customer Service Representative who can effectively communicate with customers and resolve their issues in a timely manner.Responsibilities:Provide Exceptional Customer Support via Phone, Live Chat, and EmailTroubleshoot Issues and Address Customer InquiriesMaintain Accurate Records of Customer...

About the Role:As a Bilingual Outbound Sales Representative, you will be responsible for identifying and developing new business opportunities to support our growth goals. This role involves qualifying leads, initiating contacts, and resolving unique business problems to deliver exceptional customer experiences.Key Responsibilities:Bring product and brand...

About Elite Strategy GroupWe are a dynamic company driven by our mission to acquire, develop, and scale innovative companies that make a positive impact on the world.Job SummaryThis is a full-time remote position as a Business Development Representative, where you will be responsible for generating leads, managing customer relationships, and driving sales...

About This OpportunityWe're seeking a talented and results-driven English-Spanish Customer Engagement Professional to join our team in Barranquilla, Colombia. As a key member of our sales team, you'll be responsible for identifying and developing new business opportunities, enhancing customer relationships, and achieving revenue quotas.Key...

About the CompanyUnifyCX is a rapidly growing global business process outsourcing company with a strong presence in multiple countries. We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide.Job RequirementsThe Operations Manager will be responsible for:Developing and implementing process...

Customer Service Supervisor Location CO-Barranquilla Posted Date 2 hours ago(12/7/2023 2:00 PM) Job ID 2023-3011 # Positions 1 Category Business Support Job Summary The Supervisor will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure...

**Requirements and Qualifications**To be successful in this role, candidates must possess strong leadership skills, including the ability to influence others, develop team members, and manage conflict. The ideal candidate will have:Proven ability to effectively lead through change.Effective oral and written communication skills.Demonstrated ability to link...

OverviewAt SupportYourApp, we provide secure technical, customer support, and CX services for tech companies around the globe. As a Product Experience Developer, you will be responsible for designing and implementing solutions to optimize the functionality of the product experience platform.You will work closely with our internal teams to deliver...

**About Us:**Movate is a global leader in providing innovative gaming support solutions.**Job Summary:**We are seeking a highly skilled Player Experience Representative to join our team.As a Player Experience Representative, you will be the first point of contact for players using our client's products from various countries. Your key responsibilities will...

Direct message the job poster from Movate Talent Acquisition Assistant Manager @Movate | Proactive Coordination, IT Recruiter | Full Life Cycle Recruiting As a Customer Care Specialist, you will provide a world-class experience to our customers through answering incoming customer questions from multiple channels including phone, chat, and email.You are...

As a Customer Care Specialist, you will provide a world-class experience to our customers through answering incoming customer questions from multiple channels including phone, chat, and email.You are driven with purpose to resolve solutions and act as an expert to help customers thrive.You are hungry to learn, deliver a hospitality mindset, and are excited...

UnifyCX (antes Glowtouch Technologies) está creciendo y nos encontramos buscando Customer Service Representative para unirse a nuestro motivado y ambicioso equipo de trabajo en Barranquilla, Colombia. Únete y sé uno de los pioneros en nuestro nuevo siteWhat Will You Do? As a Customer Service Representative, you will be responsible to act as the first...