Salesforce Technical Business Solutions Consultant

hace 3 días


Colombia Scotiabank A tiempo completo

**Job Overview**

We are committed to investing in our employees and helping you continue your career at ScotiaTech. As a Salesforce Technical Business Solutions Consultant, you will play a crucial role in ensuring the success of our GTA team by executing specific individual goals, plans, and initiatives that support business strategies and objectives.

The ideal candidate will have a clear understanding of current IT practices and systems development techniques, with experience in handling customer issues and providing solutions/workarounds. You should also be proficient in Microsoft Office Suite, particularly Word, Excel, PowerPoint, and Project, as well as databases such as SQL Server.

**Key Responsibilities:**

  • Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
  • Deliver effective and efficient technical support to a portfolio of Salesforce.com instances.
  • Partner with Architecture on understanding design and integration.
  • Handle user requests and issues daily, provide support, and suggest workarounds to end-users to carry out their business workflows.
  • Able to articulate user needs and possess a good understanding of applicable business systems and industry requirements.

**Requirements:**

  • 2 years of experience with Salesforce.
  • Prior experience in Business System Analysis.
  • University or college degree in a related discipline (Computer Science, Information Technology, Business Technology) or equivalent work experience.
  • B2 Level of English.

**Benefits:**

  • An inclusive, positive work environment.
  • Competitive salary: $60,000 - $80,000 per year.
  • Working conditions: standard office-based environment; non-standard hours are common.
  • Location(s): Bogotá or Home-Office.

**About ScotiaTech:

Scotiabank is a leading financial institution, and ScotiaTech is its technology arm, responsible for supporting various systems and processes across the Bank. We value diversity, equity, and inclusion and strive to create an accessible work environment for everyone.



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