Salesforce Technical Business Specialist
hace 4 días
We are seeking a highly skilled Salesforce Technical Business Specialist to join our team at Scotiabank.
This role is responsible for ensuring the successful execution of Salesforce projects, providing technical support, and collaborating with cross-functional teams to deliver business outcomes.
Responsibilities- Project Execution: Contributes to the overall success of Scotiabank's GTA team by executing specific individual goals, plans, and initiatives in support of the team's business strategies and objectives.
- Technical Support: Delivers effective and efficient technical support to a portfolio of Salesforce.com instances, handling user requests and issues on a daily basis.
- Collaboration: Partners with Architecture to understand the design and integration of Salesforce solutions, and participates in walkthroughs/demos of applications during various stages of the project or application lifecycle.
- Must-Haves:
- A clear understanding of current IT practices and systems development techniques (Waterfall, Agile, etc).
- Good working knowledge of Microsoft suite of products (Word, Excel, PowerPoint, Project).
- Experience in handling customer issues, providing solutions/workarounds.
- Working knowledge of databases such as SQL Server and ability to create and run queries on their own.
- 2 years of experience with Salesforce.
- Prior experience in Business System Analysis.
- University or college degree in a related discipline (Computer Science, Information Technology, Business Technology) or equivalent work experience.
- B2 Level of English.
Work in a standard office-based environment; non-standard hours are a common occurrence.
Location(s): Bogotá or Home-Office.
Scotiabank is committed to creating an inclusive, positive work environment and offers competitive benefits.
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