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Teleperformance Representative
hace 2 meses
About Teleperformance
We are a leading global provider of customer experience solutions, with a presence in over 91 countries. Our company culture is built on innovation, teamwork, and a commitment to excellence.
Job Summary
We are seeking a highly skilled and empathetic Client Loyalty Specialist to join our team. As a Client Loyalty Specialist, you will be responsible for providing exceptional customer service to our telecommunications commercial account.
Key Responsibilities
- Support our commercial account by providing timely and effective solutions to customer inquiries.
- Utilize commercial skills to attract and persuade customers, resulting in increased customer satisfaction and loyalty.
- Work with confidential customer information, maintaining the highest level of discretion and sensitivity.
- Resolve customer interactions efficiently and effectively, with a focus on first-contact resolution.
Requirements
- Advanced English language skills, with excellent communication and interpersonal skills.
- Proven commercial experience, with a strong understanding of customer needs and preferences.
- Ability to work in a fast-paced environment, with a focus on teamwork and collaboration.
What We Offer
- A competitive salary and performance-based bonuses.
- A comprehensive benefits package, including health insurance and retirement plans.
- Opportunities for career growth and professional development.
- A dynamic and inclusive work environment, with a focus on diversity and inclusion.
Join Our Team
