Operational Efficiency Lead
hace 4 semanas
At WBL California, LLC, we are seeking an experienced Operational Efficiency Lead to join our team. This is a critical role that requires a skilled professional to drive business growth and improvement through the development and implementation of efficient business systems and processes.
Key Responsibilities:
- Develop and implement unified business processes to enhance operational efficiency.
- Lead and manage a team of Business Management staff to ensure effective project execution.
- Streamline reporting, communication, and workflow with IT Systems to improve productivity.
- Draft and implement Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs).
- Collaborate with department heads to identify requirements and track project advancement.
- Implement SLAs and develop efficient tracking and reporting systems.
- Create documents, spreadsheets, and presentations, as well as compose correspondence.
- Handle financial matters, including reporting, invoice submission, and expense tracking.
- Meet project deadlines and identify potential obstacles to ensure successful project delivery.
Requirements:
- 5-7 years of experience in IT project management or a relevant field.
- Familiarity with Scrum Master, Waterfall, Agile, Kanban, GANTT, JIRA, Confluence, and Microsoft Project methodologies.
- Excellent English verbal and written communication skills.
- Bachelor's Degree in Business Administration, IT, Computer Science, or a related field.
- Proficiency in Microsoft Office, including Outlook, Excel, Word, PowerPoint, and Teams.
- Ability to prioritize effectively and meet deadlines.
- Excellent attention to detail and ability to work independently.
- Able to obtain own laptop or desktop.
Salary Estimate:
The estimated annual salary for this position is $85,000 - $110,000, depending on experience and qualifications.
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