Operational Efficiency Lead

hace 4 semanas


Colombia WBL California, LLC A tiempo completo

At WBL California, LLC, we are seeking an experienced Operational Efficiency Lead to join our team. This is a critical role that requires a skilled professional to drive business growth and improvement through the development and implementation of efficient business systems and processes.

Key Responsibilities:

  • Develop and implement unified business processes to enhance operational efficiency.
  • Lead and manage a team of Business Management staff to ensure effective project execution.
  • Streamline reporting, communication, and workflow with IT Systems to improve productivity.
  • Draft and implement Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs).
  • Collaborate with department heads to identify requirements and track project advancement.
  • Implement SLAs and develop efficient tracking and reporting systems.
  • Create documents, spreadsheets, and presentations, as well as compose correspondence.
  • Handle financial matters, including reporting, invoice submission, and expense tracking.
  • Meet project deadlines and identify potential obstacles to ensure successful project delivery.

Requirements:

  • 5-7 years of experience in IT project management or a relevant field.
  • Familiarity with Scrum Master, Waterfall, Agile, Kanban, GANTT, JIRA, Confluence, and Microsoft Project methodologies.
  • Excellent English verbal and written communication skills.
  • Bachelor's Degree in Business Administration, IT, Computer Science, or a related field.
  • Proficiency in Microsoft Office, including Outlook, Excel, Word, PowerPoint, and Teams.
  • Ability to prioritize effectively and meet deadlines.
  • Excellent attention to detail and ability to work independently.
  • Able to obtain own laptop or desktop.

Salary Estimate:

The estimated annual salary for this position is $85,000 - $110,000, depending on experience and qualifications.



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