Operational Excellence Manager

hace 10 horas


Colombia ARRISE A tiempo completo
Job Overview

The Operational Excellence Manager will be responsible for ensuring seamless collaboration among floor supervisors, operating control room teams, and other stakeholders to maintain exceptional service delivery and quality standards.

Key Responsibilities:
  • Quickly resolve game or staff incidents to minimize disruptions.
  • Foster open communication and teamwork among team members, promoting a collaborative work environment.
  • Maintain high operational quality, safety standards, and inspect studio equipment regularly.
  • Conduct regular checks on dealers and shufflers to ensure accurate attendance records and adherence to dress code policies.
  • Monitor and assess staff appearance, ensuring compliance with established dress code guidelines.
  • Supervise dealers' and shufflers' activities and rotations to optimize efficiency.
Requirements:
  • A proactive approach to problem-solving.
  • Effective collaboration and strong communication skills.
  • Good verbal and written English language proficiency.
  • Previous experience in a similar position is an asset.
  • Basic computer skills are necessary.

This role offers an excellent opportunity to grow professionally and make a meaningful impact at ARRISE. We invite qualified candidates to apply.

We value our team members and strive to create a supportive work environment that fosters growth and development.

Estimated Salary Range:

$55,000 - $75,000 per annum, depending on location and experience.



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